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Description
You can now effortlessly initiate official Amazon rating requests by utilizing the same system that powers the Request a Review function within Seller Central. This means no more manual clicks for each order or concerns about compliance, as it's an entirely automated process that adheres fully to Amazon's guidelines. In 2019, eDesk expanded its offerings by acquiring FeedbackExpress, a highly regarded tool for Amazon feedback that safely enhances seller reviews and feedback. Over time, we have absorbed valuable insights from our FeedbackExpress users and transformed them into the eDesk Feedback product that they currently appreciate. Users of FeedbackExpress have embraced the eDesk Feedback solution due to its completely compliant and automated approach to collecting feedback and reviews securely. Additionally, they value the ability to gather reviews across multiple platforms, including Amazon, eBay, Trustpilot, and Google My Business, which significantly boosts their webstore conversions. This integrated approach not only streamlines the feedback process but also enhances the overall customer experience across various online marketplaces.
Description
Advanced software tools for merchants to increase their businesses, automate emails, improve seller feedback, get better product reviews, monitor listings, and analyze accounting and profit data. It is not easy to be an Amazon seller. It's not enough to have a great product. Amazon sellers must be able to provide customer service and marketing. Selling can be made easier by having the right Amazon seller tools. Get all the Amazon seller tools that you need to simplify your Amazon business and grow it effectively. Don't get lost in data. FeedbackWhiz combines customer and order data into one screen, so you can make smart business decisions and grow your Amazon company. You can search, filter, analyze, download and download reports to save time so you can focus on selling. You can customize your Amazon expense tracking and revenue tracking systems to suit your specific needs.
API Access
Has API
API Access
Has API
Integrations
Amazon
Pricing Details
$20 per month
Free Trial
Free Version
Pricing Details
$14.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FeedbackExpress
Country
United Kingdom
Website
www.edesk.com/feedbackexpress/
Vendor Details
Company Name
Threecolts
Founded
2021
Country
United Kingdom
Website
www.feedbackwhiz.com
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Product Features
Amazon Seller Tools
A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
