Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Feedback.one helps businesses collect and organize user feedback so they can make better decisions based on real customer insights.
Instead of relying on emails, contact forms, or live chat, a small feedback button is added to your website. When users click this button, a simple user-friendly form is displayed that takes less than a minute to complete. Once feedback is submitted, your team can view, organize, and manage everything from one dashboard. This makes it easier to understand what users think, identify common trends, and improve your product.
Why choose us?
- Unlimited free projects and feedback
- Easy setup: Add your domain and insert one line of code into enable it on your website.
- Secure: The feedback form can only be accessed from your own domain.
- Fast and lightweight: Our script won't slow down your website.
Description
Hello Customer is an end-to-end customer feedback management platform. It allows you to collect, analyse, and respond to customer feedback in real time. You can create customer satisfaction surveys using NPS, CSAT, CES or CES. Our AI engine ISAAC allows you to instantly see where your product is doing well and where it needs improvement.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Freshdesk
No
GitHub
Yes
Hotjar
No
Microsoft Dynamics 365
No
Salesforce
No
SurveyMonkey
No
Typeform
No
Usabilla
No
Zendesk
No
Integrations
Freshdesk
Yes
GitHub
No
Hotjar
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
SurveyMonkey
Yes
Typeform
Yes
Usabilla
Yes
Zendesk
Yes
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Feedback.one
Founded
2024
Country
United States
Website
feedback.one
Vendor Details
Company Name
Insider Metrics
Founded
2015
Country
Belgium
Website
www.hellocustomer.com/en/
Product Features
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
Yes
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
Yes
Surveys
No
User Testing Tools
Yes
Video Feedback
No
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
No
Website Feedback
Yes
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
Yes
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
Yes
Net Promoter Score (NPS)
Yes
Screenshot / Screen Capture
No
Surveys
Yes
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
Yes
Voice of the Customer (VoC)
Yes
Website Feedback
Yes