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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Feedback.one helps businesses collect and organize user feedback so they can make better decisions based on real customer insights. Instead of relying on emails, contact forms, or live chat, a small feedback button is added to your website. When users click this button, a simple user-friendly form is displayed that takes less than a minute to complete. Once feedback is submitted, your team can view, organize, and manage everything from one dashboard. This makes it easier to understand what users think, identify common trends, and improve your product. Why choose us? - Unlimited free projects and feedback - Easy setup: Add your domain and insert one line of code into enable it on your website. - Secure: The feedback form can only be accessed from your own domain. - Fast and lightweight: Our script won't slow down your website.

Description

Hello Customer is an end-to-end customer feedback management platform. It allows you to collect, analyse, and respond to customer feedback in real time. You can create customer satisfaction surveys using NPS, CSAT, CES or CES. Our AI engine ISAAC allows you to instantly see where your product is doing well and where it needs improvement.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Freshdesk No 
GitHub Yes 
Hotjar No 
Microsoft Dynamics 365 No 
Salesforce No 
SurveyMonkey No 
Typeform No 
Usabilla No 
Zendesk No 

Integrations

Freshdesk Yes 
GitHub No 
Hotjar Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
SurveyMonkey Yes 
Typeform Yes 
Usabilla Yes 
Zendesk Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Feedback.one

Founded

2024

Country

United States

Website

feedback.one

Vendor Details

Company Name

Insider Metrics

Founded

2015

Country

Belgium

Website

www.hellocustomer.com/en/

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture Yes 
Surveys No 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) No 
Website Feedback Yes 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools Yes 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

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