Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The Feedback Widget is an intuitive tool crafted to streamline the collection and assessment of user feedback directly from your website. Its straightforward installation and seamless integration enable you to embed customizable widgets or use a simple API to capture insights from visitors in real-time. The platform features user-friendly graphs and charts, facilitating swift analysis that empowers data-driven decisions to improve your product and marketing efforts. By gathering user feedback at the precise moment they interact with your site, the Feedback Widget aids in uncovering feature suggestions, addressing bugs quickly, and enhancing your sales narrative with insights from customers themselves. This lightweight and affordable solution avoids unnecessary complexities, providing both free access and one-time payment plans for unlimited use. Ultimately, it serves as a practical resource for businesses aiming to engage with their audience effectively and refine their offerings based on direct input.

Description

LucidVueCX compiles and evaluates all forms of customer interactions, such as voice calls, social media engagements, online reviews, and more, spanning both digital and live agent platforms. By delving into these in-depth conversations, executives gain a comprehensive understanding of their customer demographics, enabling them to observe, assess, and influence customer dialogues to improve productivity, mitigate risks, and enhance media efficiency. Each interaction from consumers provides valuable feedback and ideas that can drive revenue, yet a significant portion of this input often goes unacknowledged or is buried within siloed KPIs and dispositions, causing critical insights to be overlooked. LucidVueCX's advanced linguistic models automatically scrutinize incoming data, identifying patterns and essential keywords within customer dialogues, thus translating them into deeper insights that can guide CX transformation initiatives. Furthermore, the automated real-time identification of key terms and important remarks from client interactions can act as "early warning" signals for changes in customer sentiment, allowing businesses to adapt proactively. This capability not only enhances responsiveness but also ensures that every customer voice is heard and valued in the overall strategy.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace No 
Amazon No 
Amazon Web Services (AWS) No 
WordPress Yes 
YouTube No 

Integrations

AWS Marketplace Yes 
Amazon Yes 
Amazon Web Services (AWS) Yes 
WordPress No 
YouTube Yes 

Pricing Details

$49 one-time payment
Pay once, access forever
Unlimited views & answers
Widget & API access
Remove branding
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Feedback Widget

Website

feedbackwidget.co

Vendor Details

Company Name

Ignite Tek

Country

United States

Website

www.ignite-tek.com/lucid.html

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback Yes 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

LucidShape Reviews

LucidShape

Synopsys
isLucid Reviews

isLucid

Lucid Agreements