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Description

By persistently posing the right inquiries to the appropriate individuals at the ideal moments, you uncover valuable insights into the customer journey, revealing trends, needs, and actionable points. This encompasses everything from product reviews to comprehensive research involving both customers and employees. Our review tool is designed specifically for organizations that aspire to differentiate themselves in the marketplace. The principles of transparency and open communication are vital company values that require careful preservation. What may appear obvious is not necessarily standard practice, particularly in the realm of reviews. Consequently, Feedback Company is synonymous with trust. The key takeaway is to maintain a relentless curiosity by continuously asking questions, as this is integral to our identity. At Feedback Company, we not only understand what questions to pose but also excel in active listening. The data we gather consistently guides us toward the right path. Do you have an intuition? If so, leverage the data to explore new insights. Through a combination of data analytics, our dedicated consultants, robust research methodologies, and benchmarking, we acquire profound knowledge in the feedback domain, ultimately enhancing our clients' understanding of their strengths and weaknesses. This commitment to curiosity and understanding sets us apart in an industry that is constantly evolving.

Description

TrustYou is a platform that enables companies to win through the power and importance of listening. It also provides a platform for guest feedback that makes listening easy, powerful, and measurable. TrustYou helps you to unlock the potential of guest feedback. - Provide guests with endless opportunities to listen to and respond to their needs. - Learn from all reviews on the internet and make better business decisions. Publish hotel reviews on the site and on Google. Allow positive feedback to influence bookings. TrustYou empowers companies with the ability to build trust, make better decisions and win.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5stelle* No 
Advantage Anywhere No 
Clock PMS+ No 
Cloudbeds No 
Hotel Superhero No 
HotelAppz No 
Lightspeed Retail Yes 
Little Hotelier No 
MasterYield No 
Protel Cloud PMS No 
SIHOT No 
Stayntouch PMS No 
WinHMS Express No 
Winhotel No 
eZee Absolute No 
protel MICE No 

Integrations

5stelle* Yes 
Advantage Anywhere Yes 
Clock PMS+ Yes 
Cloudbeds Yes 
Hotel Superhero Yes 
HotelAppz Yes 
Lightspeed Retail No 
Little Hotelier Yes 
MasterYield Yes 
Protel Cloud PMS Yes 
SIHOT Yes 
Stayntouch PMS Yes 
WinHMS Express Yes 
Winhotel Yes 
eZee Absolute Yes 
protel MICE Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Feedback Company

Founded

2010

Country

Netherlands

Website

www.feedbackcompany.com

Vendor Details

Company Name

TrustYou

Founded

2008

Country

Germany

Website

www.trustyou.com

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

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