Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By persistently posing the right inquiries to the appropriate individuals at the ideal moments, you uncover valuable insights into the customer journey, revealing trends, needs, and actionable points. This encompasses everything from product reviews to comprehensive research involving both customers and employees. Our review tool is designed specifically for organizations that aspire to differentiate themselves in the marketplace. The principles of transparency and open communication are vital company values that require careful preservation. What may appear obvious is not necessarily standard practice, particularly in the realm of reviews. Consequently, Feedback Company is synonymous with trust. The key takeaway is to maintain a relentless curiosity by continuously asking questions, as this is integral to our identity. At Feedback Company, we not only understand what questions to pose but also excel in active listening. The data we gather consistently guides us toward the right path. Do you have an intuition? If so, leverage the data to explore new insights. Through a combination of data analytics, our dedicated consultants, robust research methodologies, and benchmarking, we acquire profound knowledge in the feedback domain, ultimately enhancing our clients' understanding of their strengths and weaknesses. This commitment to curiosity and understanding sets us apart in an industry that is constantly evolving.
Description
We streamline the process of review monitoring and analytics for prominent eCommerce platforms. With just a few clicks and one of our many features, you can easily identify a product’s strengths and areas for enhancement. Our CPG clients have now become the primary drivers of the features we implement. Our platform is designed collaboratively with input from your peers. We aim to automate the research and analysis of customer feedback and reviews, delivering insightful answers to critical questions regarding product performance. This collective approach to development ensures that we prioritize your goals, whether it’s through chat, phone, or email. We analyze data from over 15 major retail sites, providing a unique opportunity to discover the strengths and weaknesses of various products. Understand what works and where improvements are necessary. With unlimited user access and the capacity to manage 1-10k+ products, our platform is continuously evolving. We’re here to provide a concise overview of our service and address any inquiries you may have, ensuring you have all the information needed to make informed decisions. Ultimately, we are committed to supporting your success in navigating the complexities of product performance analysis.
API Access
Has API
No
API Access
Has API
No
Integrations
DST Connect
No
Lightspeed Retail
No
WordPress
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Feedback Company
Founded
2010
Country
Netherlands
Website
www.feedbackcompany.com
Vendor Details
Company Name
ReviewMonitoring.com
Country
United States
Website
reviewmonitoring.com
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No