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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

By persistently posing the right inquiries to the appropriate individuals at the ideal moments, you uncover valuable insights into the customer journey, revealing trends, needs, and actionable points. This encompasses everything from product reviews to comprehensive research involving both customers and employees. Our review tool is designed specifically for organizations that aspire to differentiate themselves in the marketplace. The principles of transparency and open communication are vital company values that require careful preservation. What may appear obvious is not necessarily standard practice, particularly in the realm of reviews. Consequently, Feedback Company is synonymous with trust. The key takeaway is to maintain a relentless curiosity by continuously asking questions, as this is integral to our identity. At Feedback Company, we not only understand what questions to pose but also excel in active listening. The data we gather consistently guides us toward the right path. Do you have an intuition? If so, leverage the data to explore new insights. Through a combination of data analytics, our dedicated consultants, robust research methodologies, and benchmarking, we acquire profound knowledge in the feedback domain, ultimately enhancing our clients' understanding of their strengths and weaknesses. This commitment to curiosity and understanding sets us apart in an industry that is constantly evolving.

Description

We are a collective of trailblazers and experts, merging our knowledge in customer engagement, digital promotion, and technology. Our mission revolves around connecting consumers with merchants to enhance the purchasing journey. Drawing from over ten years of research and practical experience, we have cultivated a significant trust with both groups, boosting buyer assurance and allowing sellers to adapt to emerging market needs. This commitment to innovation drives us to continually seek new ways to improve the overall experience for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DST Connect Yes 
Lightspeed Retail Yes 
WordPress Yes 

Integrations

DST Connect No 
Lightspeed Retail No 
WordPress No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feedback Company

Founded

2010

Country

Netherlands

Website

www.feedbackcompany.com

Vendor Details

Company Name

ResellerRatings

Founded

1996

Country

United States

Website

www.resellerratings.com

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

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