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Average Ratings 0 Ratings

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features
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support

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Write a Review

Description

By persistently posing the right inquiries to the appropriate individuals at the ideal moments, you uncover valuable insights into the customer journey, revealing trends, needs, and actionable points. This encompasses everything from product reviews to comprehensive research involving both customers and employees. Our review tool is designed specifically for organizations that aspire to differentiate themselves in the marketplace. The principles of transparency and open communication are vital company values that require careful preservation. What may appear obvious is not necessarily standard practice, particularly in the realm of reviews. Consequently, Feedback Company is synonymous with trust. The key takeaway is to maintain a relentless curiosity by continuously asking questions, as this is integral to our identity. At Feedback Company, we not only understand what questions to pose but also excel in active listening. The data we gather consistently guides us toward the right path. Do you have an intuition? If so, leverage the data to explore new insights. Through a combination of data analytics, our dedicated consultants, robust research methodologies, and benchmarking, we acquire profound knowledge in the feedback domain, ultimately enhancing our clients' understanding of their strengths and weaknesses. This commitment to curiosity and understanding sets us apart in an industry that is constantly evolving.

Description

Automate the capture and display of product and company reviews on your website and social media profiles to increase sales. All your marketing tools, customer reviews, product reviews and visual marketing tools, as well as coupons and SMS, can be found under one roof. Display customer reviews on your website. Your site will come to life when you use authentic photos and videos taken by your customers. Coupons can be used to encourage repeat purchases and increase customer loyalty. Increase your review capture rate by reaching out to customers via SMS messaging. To build trust and drive sales, highlight the voices of your customers on your website and on social media. With on-site displays or social media posts, showcase customer reviews throughout the buying process. Your stars on search engine result pages (e.g. Google) and user-generated content on social media profiles should be shared. To drive new sales through your marketing channels, use content created by customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
DST Connect Yes 
Facebook No 
Google No 
Instagram No 
Klaviyo No 
Lightspeed Retail Yes 
Lootly No 
Magento No 
Mailchimp No 
OpenCart No 
Shopify No 
Volusion No 
WooCommerce No 
WordPress Yes 
X (Twitter) No 
Zapier No 

Integrations

BigCommerce Yes 
DST Connect No 
Facebook Yes 
Google Yes 
Instagram Yes 
Klaviyo Yes 
Lightspeed Retail No 
Lootly Yes 
Magento Yes 
Mailchimp Yes 
OpenCart Yes 
Shopify Yes 
Volusion Yes 
WooCommerce Yes 
WordPress No 
X (Twitter) Yes 
Zapier Yes 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Public Store Page to Feature Reviews
Collect Product & Company Reviews
Automated Review Requests
In-Email Forms
Rich Snippets
Product Grouping
Shoppable Instagram Carousel
On-site Review Widgets
In-Email Promotions
Exit Surveys
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feedback Company

Founded

2010

Country

Netherlands

Website

www.feedbackcompany.com

Vendor Details

Company Name

RaveCapture

Founded

2015

Country

United States

Website

ravecapture.com

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification Yes 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label Yes 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label Yes 

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