Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By persistently posing the right inquiries to the appropriate individuals at the ideal moments, you uncover valuable insights into the customer journey, revealing trends, needs, and actionable points. This encompasses everything from product reviews to comprehensive research involving both customers and employees. Our review tool is designed specifically for organizations that aspire to differentiate themselves in the marketplace. The principles of transparency and open communication are vital company values that require careful preservation. What may appear obvious is not necessarily standard practice, particularly in the realm of reviews. Consequently, Feedback Company is synonymous with trust. The key takeaway is to maintain a relentless curiosity by continuously asking questions, as this is integral to our identity. At Feedback Company, we not only understand what questions to pose but also excel in active listening. The data we gather consistently guides us toward the right path. Do you have an intuition? If so, leverage the data to explore new insights. Through a combination of data analytics, our dedicated consultants, robust research methodologies, and benchmarking, we acquire profound knowledge in the feedback domain, ultimately enhancing our clients' understanding of their strengths and weaknesses. This commitment to curiosity and understanding sets us apart in an industry that is constantly evolving.
Description
Streamline your communication by utilizing Amazon Buyer-Seller Messaging alongside the Request a Review messaging platform to enhance your feedback ratings, boost your ranking, and increase sales! FeedbackFive® empowers you to initiate official Amazon rating requests through the same framework as the Request a Review button found in Seller Central. This system ensures that your requests are fully compliant with Amazon's regulations while allowing you to manage the timing of these requests precisely, send them in the language preferred by your buyers, customize the timing based on specific ASINs, and filter out particular orders as needed. You can effortlessly keep track of your ASINs and those of your competitors, with monitoring options starting at just $0.05 for each product you wish to oversee. All tiers of FeedbackFive plans include Amazon review management features. Instead of continuously refreshing your Amazon Seller Central page for updates on feedback or checking your products for new reviews, let FeedbackFive handle monitoring for you, providing instant notifications or a comprehensive daily summary to you and your team. This way, you can focus on other important business tasks while staying informed about your customer feedback in real-time.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon
No
Amazon Web Services (AWS)
No
DST Connect
Yes
Lightspeed Retail
Yes
WordPress
Yes
Integrations
Amazon
Yes
Amazon Web Services (AWS)
Yes
DST Connect
No
Lightspeed Retail
No
WordPress
No
Pricing Details
$39 per month
Free Trial
Yes
Free Version
No
Pricing Details
$9 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Feedback Company
Founded
2010
Country
Netherlands
Website
www.feedbackcompany.com
Vendor Details
Company Name
eComEngine
Founded
2007
Country
United States
Website
www.ecomengine.com/feedbackfive
Product Features
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
No
Analytics / Reporting
No
Campaign Management
No
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
No
Email Marketing
No
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
No
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
No
Shipping Management
No
Trend Analysis
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No