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Description
Enhance your local presence, boost word-of-mouth referrals, and foster repeat transactions by gathering essential insights, encouraging more reviews, and effortlessly delivering targeted messages and offers. Feedb streamlines the feedback solicitation process and provides various methods to accumulate both 1st and 3rd party reviews. Moreover, the intelligent automation rules you establish ensure that your business remains prominent in your customers' minds. Serving as a comprehensive automated platform, Feedb not only collects customer feedback but also amplifies local visibility, generates leads, garners referrals, and drives repeat business. Adding contacts to Feedb is remarkably straightforward; you can do it manually, import them in bulk, or set it up to happen automatically through integrations. Every email and SMS communication, feedback interface, and Feedb Microsite is fully tailored to reflect your brand identity. Customers appreciate knowing that you have a structured feedback system in place, and Feedb manages the distribution of feedback requests, promotional offers, reminders, and responses according to your established preferences. With Feedb, you can effortlessly transform customer interactions into valuable insights that drive growth.
Description
Votelane offers a dedicated feedback platform tailored for small SaaS ventures and independent creators. Users can effortlessly submit feature requests and cast votes using just their email address, eliminating the need for cumbersome account setups, which allows the requests to be prioritized based on popularity rather than getting overlooked in various communication channels. When a request is moved through the board, the public roadmap updates in real-time, reflecting its current status—whether it’s planned, in progress, or completed. Upon releasing updates, you can associate the fulfilled requests with the changelog, allowing users to see who advocated for each implemented idea. Additionally, an integrated widget enables users to submit ideas, report bugs, and provide feedback directly from within your application, ensuring that bug reports and suggestions remain confidential. The owner panel facilitates moderation in either a list or Kanban format, featuring options for status management, pinning, hiding, and note-taking. Boards can be hosted on a votelane.app subdomain or on your personalized domain with automatic TLS certification, and they come with options for privacy settings, supporting multiple languages including English, Polish, German, French, and Spanish. The pricing structure is straightforward and annual, charging $29.99 per year for up to five boards, with no additional fees based on user numbers, making it an accessible choice for budget-conscious developers. This streamlined approach not only enhances user engagement but also fosters a more organized way to track and implement feedback.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50 per month
Free Trial
No
Free Version
No
Pricing Details
$29.99/year
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Feedb
Founded
2015
Country
United States
Website
getfeedb.com
Vendor Details
Company Name
Votelane
Founded
2026
Country
Poland
Website
votelane.app/
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
