Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your local presence, boost word-of-mouth referrals, and foster repeat transactions by gathering essential insights, encouraging more reviews, and effortlessly delivering targeted messages and offers. Feedb streamlines the feedback solicitation process and provides various methods to accumulate both 1st and 3rd party reviews. Moreover, the intelligent automation rules you establish ensure that your business remains prominent in your customers' minds. Serving as a comprehensive automated platform, Feedb not only collects customer feedback but also amplifies local visibility, generates leads, garners referrals, and drives repeat business. Adding contacts to Feedb is remarkably straightforward; you can do it manually, import them in bulk, or set it up to happen automatically through integrations. Every email and SMS communication, feedback interface, and Feedb Microsite is fully tailored to reflect your brand identity. Customers appreciate knowing that you have a structured feedback system in place, and Feedb manages the distribution of feedback requests, promotional offers, reminders, and responses according to your established preferences. With Feedb, you can effortlessly transform customer interactions into valuable insights that drive growth.

Description

GrowSurf is referral program software for tech companies. Our customers are primarily marketing and product teams at B2C, FinTech, and SaaS companies that want to implement a customer-to-customer referral program while saving development overhead and increasing time-to-implementation. With our top-rated referral software, GrowSurf customers launch faster and enjoy results like these: 312% return on investment, 30% of new leads from referrals, 15% of ARR from referrals.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWeber No 
Axis LMS No 
Calendly No 
Campaign Monitor No 
Chargebee No 
Constant Contact No 
Customer.io No 
Drip No 
GetResponse No 
HubSpot CRM No 
Kit No 
Mailjet No 
Pabbly Connect No 
Quickwork No 
Recurly No 
Salesforce No 
SendGrid No 
Slack No 
Tango Card No 
Typeform No 

Integrations

AWeber Yes 
Axis LMS Yes 
Calendly Yes 
Campaign Monitor Yes 
Chargebee Yes 
Constant Contact Yes 
Customer.io Yes 
Drip Yes 
GetResponse Yes 
HubSpot CRM Yes 
Kit Yes 
Mailjet Yes 
Pabbly Connect Yes 
Quickwork Yes 
Recurly Yes 
Salesforce Yes 
SendGrid Yes 
Slack Yes 
Tango Card Yes 
Typeform Yes 

Pricing Details

$50 per month
Free Trial No 
Free Version No 

Pricing Details

$179 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feedb

Founded

2015

Country

United States

Website

getfeedb.com

Vendor Details

Company Name

GrowSurf

Founded

2017

Country

United States

Website

growsurf.com

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management No 
Feedback Management No 
Lead Engagement Yes 
Loyalty Program No 
Referral Tracking Yes 
Rewards Management Yes 

Alternatives

Prodsight Reviews

Prodsight

Product Insight

Alternatives