Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FeedCheck delivers online customer feedback directly to your boardroom, making the process quick and straightforward. It connects brands with their product ratings and reviews across various marketplaces, offering a comprehensive view of both your and your competitors' feedback through automated data and text analysis. Stay engaged with your customers by receiving timely alerts about new reviews and inquiries, ensuring you never miss a conversation. Equip all departments—from research and development to marketing, sales, customer service, and manufacturing—with the right tools to leverage reviews effectively. Customer feedback is crucial, and your audience is well aware of its significance. As numerous products are purchased online, daily reviews play a pivotal role in shaping sales; thus, consistent monitoring is essential. By tracking reviews, you gain a holistic understanding of consumer sentiment and insights into your product’s perception. Moreover, customer reviews contain hidden gems of information, and FeedCheck empowers you to uncover what delights customers and what areas may need improvement. In essence, leveraging customer feedback through FeedCheck can significantly enhance your strategic decisions.
Description
Over 80% of businesses believe they offer an exceptional experience, yet a mere 8% of their stakeholders share that sentiment. Bridge this experience gap effectively by utilizing Ratecard to automate your feedback collection. Our intuitive survey builder allows you to design your questionnaires in just a few minutes. With over 20 question types at your disposal, including CES, CSAT, and NPS (standard/EU), you'll find it easy to gather the information you need. We're committed to helping you enhance your response rates. By leveraging hidden fields and pre-filling them with verified data from your messages, you can save time while generating insightful results. Additionally, allow respondents to skip certain questions, guiding them to the most relevant inquiries. We value feedback from all respondents, including those who may not have had a positive experience, as it helps you improve. Engaging with this feedback can lead to significant enhancements in your overall service delivery.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Easyflow
No
Wufoo
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
€9.99 per user per month
Billed annually
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FeedCheck
Country
United States
Website
feedcheck.co
Vendor Details
Company Name
Ratecard
Founded
2017
Country
Netherlands
Website
get.ratecard.io
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No