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Average Ratings 0 Ratings

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ease
features
design
support

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Description

We are a group of four friends dedicated to FeedBaxley, a tool designed to enable businesses to gain insights from their customers rather than operating without guidance. With FeedBaxley, you can start collecting user feedback in mere seconds. By simply adding a single line of code, you can access valuable data instantly. This line of code introduces a dynamic form that allows you to gather essential user research directly within your application. Teams focused on product development can make informed decisions thanks to the insights derived from user research. You don’t need any coding expertise to customize your surveys to align with your brand identity. Feedback can be viewed in real-time right within your Slack workspace, making it easy to stay updated. Integrating FeedBaxley is straightforward; just click a button to get started. After signing up, the first step is to create a new widget tailored to your needs. One of the exciting features you can customize for your widget is its "display type." While the default setting is a link, you also have the option to showcase it as a "Tab," allowing it to adhere to the side of the page, effectively resembling a tab. This flexibility enhances user engagement and ensures your feedback collection process is both effective and visually appealing.

Description

Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on. Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment. Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. Research Hub, our AI research repository, automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork. With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
AccessOwl No 
Braze No 
Customer.io No 
Fullstory No 
Gong No 
Google Cloud BigQuery No 
Google Meet No 
Google Sheets No 
HubSpot Marketing Hub No 
Klaviyo No 
Mixpanel No 
Optimizely One No 
Pipedrive No 
Productboard No 
Quickwork No 
Segment No 
Woopra No 
Zendesk No 
iPresso No 

Integrations

Slack Yes 
AccessOwl Yes 
Braze Yes 
Customer.io Yes 
Fullstory Yes 
Gong Yes 
Google Cloud BigQuery Yes 
Google Meet Yes 
Google Sheets Yes 
HubSpot Marketing Hub Yes 
Klaviyo Yes 
Mixpanel Yes 
Optimizely One Yes 
Pipedrive Yes 
Productboard Yes 
Quickwork Yes 
Segment Yes 
Woopra Yes 
Zendesk Yes 
iPresso Yes 

Pricing Details

$19 per month
Free Trial No 
Free Version Yes 

Pricing Details

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FeedBaxley

Founded

2020

Country

United States

Website

feedbaxley.com

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Product Features

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics Yes 
Bug Reports Yes 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management Yes 
Net Promoter Score (NPS) Yes 
Screenshot / Screen Capture Yes 
Surveys Yes 
User Testing Tools Yes 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) Yes 
Website Feedback Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey Yes 
Skip Logic Yes 
Supports Audio / Images / Video No 

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