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features
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support

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Write a Review

Description

No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.

Description

ReviewIgnite is a company specializing in online reputation management, assisting businesses in utilizing online reviews to enhance their brand image, attract a broader customer base, and increase sales. Our comprehensive platform features a user-friendly dashboard that enables clients to keep track of online reviews, solicit new feedback, reply to reviews, and handle their social media profiles along with local listings all in one place. Businesses can seamlessly monitor customer sentiments across major review platforms and social media channels, such as Google, Yelp, and Facebook, accessible from any device at any time. By streamlining the review management process, ReviewIgnite empowers staff to receive notifications for new reviews, respond swiftly, and evaluate customer feedback effectively. The outcome of our services is a significant enhancement in service delivery, brand reputation, and overall profitability. Rest assured, assistance is readily available with just a click or a phone call! Integral to our offerings is our commitment to providing friendly and expert support, ensuring you maximize the benefits of using ReviewIgnite for your business. We believe that a strong partnership with our clients is essential for achieving the best possible results in their reputation management journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Access EPoS Yes 
Facebook No 
Mosaic by MethodWorx Yes 
Tripadvisor No 
Vita Mojo Yes 
Yelp No 
me&u Yes 

Integrations

Access EPoS No 
Facebook Yes 
Mosaic by MethodWorx No 
Tripadvisor Yes 
Vita Mojo No 
Yelp Yes 
me&u No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feed It Back

Founded

2008

Country

United Kingdom

Website

feeditback.com

Vendor Details

Company Name

ReviewIgnite

Founded

2017

Country

United States

Website

reviewignite.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Alternatives

Alternatives

EmbedReviews Reviews

EmbedReviews

EmbedSocial