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Average Ratings 4 Ratings

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support

Description

No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.

Description

ReputationStacker consistently ranks as the #1 reputation management software for a reason: it helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers—on autopilot. This fully hands-off reputation management and review generation platform automates review requests, monitors online reviews across all major platforms, and safeguards your brand’s online reputation, so you can focus on running your business while the system works behind the scenes. ReputationStacker’s reporting and analytics suite transforms customer feedback from online reviews and NPS surveys into quantified, actionable insights that help improve operations, elevate customer experience, and drive even more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses that need centralized reputation management, increased review volume, improved customer experience, and stronger local search visibility across every location.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Access EPoS Yes 
Facebook No 
Google Business Profile No 
Mosaic by MethodWorx Yes 
Vita Mojo Yes 
Zapier No 
me&u Yes 

Integrations

Access EPoS No 
Facebook Yes 
Google Business Profile Yes 
Mosaic by MethodWorx No 
Vita Mojo No 
Zapier Yes 
me&u No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$63 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feed It Back

Founded

2008

Country

United Kingdom

Website

feeditback.com

Vendor Details

Company Name

ReputationStacker

Founded

2016

Country

United States

Website

reputationstacker.com

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives

ReputationDefender Reviews

ReputationDefender

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