Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.
Description
RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. A bad reputation can cost you thousands in revenue. 75% of patients won't visit a healthcare provider with a rating below 4 stars. RepuGen conducts a survey to get to know patients' feelings immediately after they have visited, and then directs them towards review sites to share their experiences. You'll be able to better understand your patients, improve service recovery, and build your online reputation all at once. As more people use the internet to find healthcare, their online reputation is increasingly important in determining whether patients call or visit a dental or medical practice. Unhappy patients are the loudest in healthcare. Dissatisfied patients can portray your healthcare practice in a negative light.
API Access
Has API
No
API Access
Has API
No
Integrations
Access EPoS
Yes
AdvancedMD
No
Dentrix
No
DrChrono
No
EagleSoft
No
Mosaic by MethodWorx
Yes
NextGen Healthcare EHR
No
Veradigm Practice Management
No
Vita Mojo
Yes
me&u
Yes
Integrations
Access EPoS
No
AdvancedMD
Yes
Dentrix
Yes
DrChrono
Yes
EagleSoft
Yes
Mosaic by MethodWorx
No
NextGen Healthcare EHR
Yes
Veradigm Practice Management
Yes
Vita Mojo
No
me&u
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Feed It Back
Founded
2008
Country
United Kingdom
Website
feeditback.com
Vendor Details
Company Name
RepuGen
Founded
2016
Country
United States
Website
www.repugen.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
No
Collaboration
No
Messaging
Yes
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
No