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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.

Description

Boost your sales and enhance your online presence with our innovative AI-driven tool for managing business reputations. Our real-time dashboards allow you to monitor your business activities effortlessly. Regardless of whether you prefer a hands-off offline approach or a fully digital experience, we have tailored solutions to meet your needs! Quickly gather authentic reviews from your satisfied customers and convert them into loyal brand advocates. Engage your audience with our interactive forms that require no coding skills to implement, making setup a breeze. Seamlessly integrate with your in-store point-of-sale system and let automation handle the rest. As every business has unique requirements, we offer versatile options for both offline and online management. With our platform, transform your business into the most beloved and trusted establishment in your community. Gain valuable insights from customer feedback to inform your strategic decisions and improve overall performance. By leveraging our tools, you can create a stronger connection with your audience and achieve sustained growth.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Access EPoS Yes 
Amazon No 
Facebook No 
Flipkart No 
Google Cloud Platform No 
Instagram No 
Mosaic by MethodWorx Yes 
Tripadvisor No 
Vita Mojo Yes 
Zomato No 
me&u Yes 

Integrations

Access EPoS No 
Amazon Yes 
Facebook Yes 
Flipkart Yes 
Google Cloud Platform Yes 
Instagram Yes 
Mosaic by MethodWorx No 
Tripadvisor Yes 
Vita Mojo No 
Zomato Yes 
me&u No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$202
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Feed It Back

Founded

2008

Country

United Kingdom

Website

feeditback.com

Vendor Details

Company Name

Isometrica Experiences

Founded

2018

Country

India

Website

rectangled.in/

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring Yes 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing No 
White Label No 

Alternatives

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