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Description
No matter how you define success, establish your key performance indicators in Feed it Back, and it will compile the data necessary to gauge customer sentiments regarding your business. Our dashboard provides a comprehensive overview of your performance, allowing you to analyze metrics by region and venue in meticulous detail. You can discover what aspects customers appreciate and pinpoint areas for enhancement to ensure their continued patronage and recommendations to others. Additionally, our experts will integrate with your team, identifying trends, ensuring that no subtle nuances are overlooked, and sharing valuable insights to elevate your brand’s reputation. Gather customer feedback through elegantly designed, highly customizable surveys that are both intuitive and efficient, maximizing participation while minimizing drop-off rates. Furthermore, online reviews serve as an invaluable resource for refining your operations. Engaging with these reviews not only enhances your brand's online visibility but also demonstrates to readers that their feedback is taken seriously and acted upon. This active interaction can strengthen customer loyalty and foster a positive community around your business.
Description
Grade.us is a cloud-based reputation management platform that can be used by SEOs, digital marketing agencies, and brands.
Grade.us features include review monitoring, review generation, and marketing online reviews.
Grade.us allows users to collect customer reviews via email drip campaigns and a variety of tools. Notify you of new reviews on Google, Facebook, and 100+ industry-specific review sites. Our WordPress plugin and floating carousel widget allow you to share your best reviews on the site. Post your amazing reviews automatically to social media.
Grade.us offers a complete set of tools for resellers that allow agencies to white-label the service, generate leads and grow their reputation service offering.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Access EPoS
Yes
AgencyAnalytics
No
Axis LMS
No
Cyfe
No
Facebook
No
Google Business Profile
No
Mailchimp
No
Mosaic by MethodWorx
Yes
Qualtrics Customer Experience
No
Qualtrics Employee Experience
No
Integrations
Access EPoS
No
AgencyAnalytics
Yes
Axis LMS
Yes
Cyfe
Yes
Facebook
Yes
Google Business Profile
Yes
Mailchimp
Yes
Mosaic by MethodWorx
No
Qualtrics Customer Experience
Yes
Qualtrics Employee Experience
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$180.00/month
Starting price $180.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Feed It Back
Founded
2008
Country
United Kingdom
Website
feeditback.com
Vendor Details
Company Name
Grade.us
Founded
2013
Country
United States
Website
www.grade.us/home
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
Product Features
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
Yes
Live Chat
No
NAP Management (Name/Address/Phone)
No
Online Listings Management
No
PR Management
No
Reporting / Analytics
No
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
No
White Label
Yes
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
No
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
Yes
