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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A comprehensive platform designed to gather, analyze, and respond to customer insights. Transform these insights into actionable features while engaging your users throughout the product development process. Focus your efforts on developing features that users highly desire, allowing for efficient resource allocation. Gain visibility into who is requesting specific features and understand their use cases from the start. Maintain open communication with your audience about ongoing projects and keep them updated. This platform provides everything necessary to effectively complete the customer feedback loop without overlooking any crucial input. Monitor feedback effortlessly through voting mechanisms that engage all stakeholders. Foster collaboration among teams, whether in sales or marketing, to enhance overall productivity. Integrate Feature Monkey seamlessly into your website to simplify the feedback process, eliminating the need for users to log in repeatedly. With Baboon-the monkey handling automatic management, you can efficiently track feature requests from new clients and successfully close deals. Establish a central hub for collecting feedback that unifies all teams, ensuring that every voice is heard. This approach not only streamlines communication but also strengthens the connection between your teams and your users.

Description

Enhance your online platforms by leveraging customer insights. Gather immediate feedback from all your digital channels to elevate the overall customer experience. Utilize this feedback to delve into the reasons behind your data trends. Pose pertinent questions to your users at critical points during their journey, empowering you to make well-informed choices. By collecting real-time insights, you can refine your website effectively. Replace guesses with actionable insights derived directly from visitors, allowing you to identify what is effective and, crucially, what needs attention, thereby enabling proactive enhancement of your website’s conversion rates. Additionally, solicit in-app feedback to enhance the overall experience of your mobile application. By seamlessly integrating feedback mechanisms into your app and engaging users at strategic moments, you can pinpoint improvements that lead to coveted 5-star ratings on app stores. Move beyond merely tracking open and click-through rates; discover users' perceptions of the content you provide and leverage their feedback to drive enhancements. Ultimately, a continuous loop of feedback will not only refine your digital presence but also foster deeper connections with your audience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BlueConic No 
Chattermill No 
Contentsquare No 
Convert Experiences No 
Data Virtuality No 
Desktop.com No 
Google Analytics No 
Hello Customer No 
Jira No 
Jira Work Management No 
Mouseflow No 
Optimizely One No 
Salesforce No 
Slack No 
Stackreaction No 
Wonderflow No 
Zapier No 
Zendesk No 

Integrations

BlueConic Yes 
Chattermill Yes 
Contentsquare Yes 
Convert Experiences Yes 
Data Virtuality Yes 
Desktop.com Yes 
Google Analytics Yes 
Hello Customer Yes 
Jira Yes 
Jira Work Management Yes 
Mouseflow Yes 
Optimizely One Yes 
Salesforce Yes 
Slack Yes 
Stackreaction Yes 
Wonderflow Yes 
Zapier Yes 
Zendesk Yes 

Pricing Details

$5 per month
For 100 tracked users
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Feature Monkey

Website

www.featuremonkey.com

Vendor Details

Company Name

SurveyMonkey

Founded

1999

Country

United States

Website

www.usabilla.com

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Feature Management

A/B Testing No 
Entitlement Management No 
Feature Alerts No 
Feature Flag / Toggle No 
Feature Rollout Management No 
KPI Monitoring No 
Kill Switch No 
Multivariate Testing No 
Product Experimentation No 
Whitelist Creation No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

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