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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FeatQ is a hosted feature-request board built for software teams whose products are sold through a store: Shopify apps, WordPress plugins, browser extensions, Workspace add-ons and vertical SaaS. Requests usually arrive in store reviews and support tickets, where other users cannot vote; FeatQ collects them on one board. Users submit and vote with an email address only; there is no account to create. The team moves each request to planned, in progress or shipped on a public roadmap. When a request is marked shipped, it is published to the board's changelog and every voter who opted in gets an email. Each board also has an MCP endpoint, so Claude Code, Cursor, Windsurf, ChatGPT or any other MCP client can read the ranked requests and pull the top one directly from the board. Pricing is a flat rate per board, with no per-user fees and up to 10,000 voters per board: $19 a month at launch pricing, $144 a year, or $199 one-time for lifetime access, each with a 14-day money-back guarantee.

Description

Herald ensures that customer issues are never overlooked within CRM systems, Slack, or email conversations. With powerful analytical capabilities, you can effortlessly retrieve any feedback related to specific customer concerns. Instantly identify every customer facing a particular issue, as Herald consolidates user feedback, allowing you to streamline and automate follow-ups for better understanding of customer problems. This platform empowers product teams to align seamlessly with customer-facing teams on product strategies, facilitating efficient communication by allowing account owners to be updated about the status of requested features with just one click. The process of capturing, organizing, and disseminating customer feedback becomes incredibly simple with Herald, ensuring that the product team consistently reviews requests from accounts. You can quickly access the latest updates on every customer inquiry, offering clients a private view of their requests' current status. Utilize completed tasks as valuable assets during account renewals and expansions, and harness this tool to re-engage with customers who may have previously churned, thereby fostering stronger relationships and enhancing customer satisfaction. By integrating these features, Herald transforms the way businesses manage customer interactions and feedback, ultimately leading to more informed decision-making and improved service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Claude Code Yes 
Codex CLI Yes 
Cursor Yes 
Gemini CLI Yes 
GitHub No 
GitLab No 
Gmail No 
Intercom No 
Model Context Protocol (MCP) Yes 
Phabricator No 
Salesforce No 
Segment No 
Slack No 

Integrations

Claude Code No 
Codex CLI No 
Cursor No 
Gemini CLI No 
GitHub Yes 
GitLab Yes 
Gmail Yes 
Intercom Yes 
Model Context Protocol (MCP) No 
Phabricator Yes 
Salesforce Yes 
Segment Yes 
Slack Yes 

Pricing Details

$19/board/month
Flat price per board, no per-user fees, up to 10,000 voters per board. Monthly $19/board at launch pricing for the first 25 boards ($29 standard). Yearly $144/board at launch pricing ($228 standard). Lifetime access to one board $199 one-time, limited to 50 founding spots. Every plan includes the full product and a 14-day money-back guarantee.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FeatQ

Founded

2026

Country

Japan

Website

featq.com

Vendor Details

Company Name

Herald

Founded

2019

Website

www.heraldhq.com

Product Features

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools Yes 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Alternatives

Alternatives

Phabricator Reviews

Phabricator

Phacility