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Description
Linking fax machines to on-site fax servers enhances functionality significantly. By establishing a direct connection between fax machines and VoIP providers through HTTPS, users can achieve unparalleled reliability and security. This advancement marks a groundbreaking solution for integrating fax machines into VoIP systems. The innovative Fax ATA employs HTTPS to securely transmit faxes in real time over various data connections, such as internet, cellular, and satellite, while also introducing new features like automatic fax archiving and email alerts. FaxBack offers tailored fax machine solutions specifically designed to meet the demands of modern business VoIP and Internet connectivity. This setup allows organizations to connect their fax machines either to a local fax server or directly to a VoIP provider. Additionally, FaxBack’s solutions enhance fax machines with features akin to the added capabilities VoIP provides to telephones, enabling users to receive fax notifications via email and efficiently track, archive, and manage faxes through the control panel of either the fax server or service provider. Consequently, businesses can streamline their communication processes and improve overall efficiency while maintaining the reliability of their fax operations.
Description
VoIP represents a sophisticated method of business communication that is particularly beneficial for contact centers. VoIPTech Solutions offers a comprehensive Voice Over Internet Protocol (VoIP) solution that serves contact centers globally. Our team of VoIP specialists aids in the efficient management of contact centers, enhancing the overall productivity of agents. We provide tailored VoIP solutions that are budget-friendly, encouraging start-up contact centers to thrive in a competitive landscape. With our services, you will experience seamless VoIP communication without the need for traditional phone lines, enabling effective remote management of your agents. VoIP technology is more economical than conventional communication methods, as it leverages internet protocols to create business connections across long distances. We deliver feature-rich VoIP services designed to ensure an effective contact center experience. Moreover, our VoIP offerings can be adapted based on the specific size and needs of your contact center, allowing for flexibility and scalability as your business grows.
API Access
Has API
API Access
Has API
Integrations
Magento
Microsoft Excel
Microsoft Exchange
Microsoft Office 2021
Microsoft PowerPoint
OpenPro ERP
WordPress
Integrations
Magento
Microsoft Excel
Microsoft Exchange
Microsoft Office 2021
Microsoft PowerPoint
OpenPro ERP
WordPress
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FaxBack
Country
United States
Website
faxback.com
Vendor Details
Company Name
VoIPTech Solutions
Founded
2017
Country
India
Website
voiptechsolutions.in/solutions/contact-center-solution/
Product Features
Fax Server
Archiving & Retention
Automated Routing
Delivery Management
Email to Fax
Fax to Email
FoIP
Whitelisting / Blacklisting
Online Fax
Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
