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Description
A mobile application tailored for users in the United States allows individuals to send faxes while on the move. Even with the ease of digital communication methods, many healthcare organizations and government agencies continue to rely on faxing documents, mainly because of regulatory obligations that necessitate this traditional method. This trend highlights a unique intersection between modern technology and established practices in critical sectors.
Description
LuzardoFax is a cloud fax platform for organizations that transmit protected health information under HIPAA.
The architecture is deliberately narrow. Documents are converted server-side and flattened to monochrome before transmission, so a colour element that would vanish on the receiving end never leaves the system. Fax content is never sent by email: notifications carry page count, size and time only — never the document, the sender or the recipient. On outbound faxes the document never leaves our servers; the carrier receives a tokenised URL valid for 30 minutes. On inbound faxes the carrier necessarily receives the transmission, and we delete its copy through their API as soon as ours is stored, logging the result. The Zapier integration exposes triggers but no send action — routing PHI through a third-party automation layer was ruled out at design time rather than shipped and disclaimed.
Billing is metered on actual document pages rather than transmission duration. Failed and cancelled transmissions record zero billed pages. At 110 percent of the monthly allowance, sending and receiving pause rather than accruing overage.
Each Business Associate Agreement signature is hashed and anchored to the Bitcoin blockchain through OpenTimestamps. Customers can download the agreement, the .ots proof and an evidence record, and verify the execution date against the blockchain without relying on LuzardoFax existing at the time of verification.
Encrypted at rest with LUKS2 (AES-256), TLS 1.3 in transit, per-account audit logs, two-factor authentication, and per-user audit logs with role management on the Business plan.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zapier
No
Pricing Details
$19.99/month
Free Trial
Yes
Free Version
No
Pricing Details
$25/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fax App
Founded
2021
Country
Hong Kong
Website
faxapp.store/
Vendor Details
Company Name
LuzardoFax, Inc.
Founded
2026
Country
Miami, Florida, United States
Website
luzardofax.com
Product Features
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Product Features
Online Fax
Alerts / Notifications
Yes
Cloud Storage
No
Electronic Signature
Yes
Fax via Email
No
HIPAA Compliant
Yes
Large File Support
No
Local Phone Numbers
Yes
Mobile Access
No
Toll Free Numbers
Yes
