Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
FastPass strengthens user protection against identity theft. The integration of FastPass SSPR and FastPass IVM within FastPass Enterprise enhances productivity for both end-users and help desk support, concurrently serving as a defense against social engineering threats aimed at the service desk.
To thwart password theft at the help desk, a secure IT workflow is imperative. FastPass IVM, available as a certified cloud or on-premises solution, delivers dynamic and contextual verification. Tailored to specific user groups based on security policies, this solution leverages insights into the user's device usage and multi-factor authentication (MFAs), establishing a secure defense against hacker attempts.
FastPass SSPR presents an advanced self-service solution for password resets and unlocks. Seamlessly accommodating passwords from AD, Entra, SAP, IBM, Oracle, LDAP, and other systems, it ensures a secure approach to user authentication. MFA and manager approval for verification in addition to Q/A. Password reset for WFH users with local password cache update.
Description
Password reset requests at the service desk present a significant opportunity for hackers to take advantage of security weaknesses. When there is no self-service password reset option available, it becomes essential for the service desk agent to confirm the identity of the caller before granting a new password. The Secure Service Desk application offers organizations a way to implement robust user verification procedures at the service desk. By utilizing this tool, you can mitigate risks associated with social engineering attacks and enhance your overall IT security framework. Traditionally, user verification at the service desk hinges on static information stored in Active Directory, and standard security questions such as "What is your employee ID?" can be easily obtained by cybercriminals through well-planned social engineering strategies. With the implementation of Secure Service Desk, you can verify user accounts using existing data in Active Directory that extends beyond simple knowledge-based authentication, thereby strengthening your defense against identity fraud. This comprehensive approach not only protects user accounts but also cultivates a more secure organizational environment.
API Access
Has API
API Access
Has API
Integrations
Active Directory
FastPass IVM
IBM Cloud
LDAP
Microsoft Entra ID
Oracle Cloud Infrastructure
SAP Cloud Platform
Integrations
Active Directory
FastPass IVM
IBM Cloud
LDAP
Microsoft Entra ID
Oracle Cloud Infrastructure
SAP Cloud Platform
Pricing Details
$0.20/user/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FastPassCorp
Founded
2002
Country
Denmark
Website
www.fastpasscorp.com
Vendor Details
Company Name
Specops Software
Founded
2001
Country
Sweden
Website
specopssoft.com/support/en/secure-service-desk/overview.htm
Product Features
Password Management
Credential Management
Multifactor Authentication
Password Generator
Password Reset
Password Synchronization
Single Sign On
User Management
Self-Service Password Reset (SSPR)
Access Control
Alerts / Notifications
Application Security
Compliance Management
Credential Management
Employee Directory
Group Passwords
Password Database
Password Management
Reminders
Reporting / Analytics
Single Sign On
Two-Factor Authentication (2FA)
Product Features
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal