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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Far Frame is a desktop application for Windows that enables users to effortlessly connect to and manage a remote Mac with just a single click. The application establishes an SSH tunnel to the Mac and utilizes the TigerVNC viewer, which must be installed separately, to showcase the Mac's display. Users have the capability to store multiple Mac connections, configure an SSH key, and easily terminate the tunnel and viewer upon disconnection. It also features straightforward error messages in plain language to assist users. This application is compatible with Windows 10 (version 1809 or later) and Windows 11 on 64-bit systems, leveraging the OpenSSH Client provided by Windows. To function properly, the remote Mac needs to have both Remote Login (SSH) and Screen Sharing activated and must be accessible via SSH. Far Frame can be utilized with various hosted Mac services such as MacStadium and AWS EC2 Mac, in addition to other Mac providers and personal Macs used at home or in workplaces. It is particularly beneficial for developers, QA testers, and IT professionals who require access to a Mac from a Windows PC for tasks like development, testing, or system administration. While TigerVNC is available as a free download, Far Frame is offered for purchase at a one-time cost, making it a valuable tool for those needing seamless Mac connectivity. Furthermore, its user-friendly interface allows for quick navigation, enhancing the overall experience for users managing remote Mac systems.

Description

Customers can initiate a tech support session conveniently by either downloading a lightweight application or simply clicking an icon on their desktop, eliminating the need for prior installation. This allows you to gain immediate access to their computer. Once the remote support session concludes, future access is only possible with their explicit invitation, ensuring that your clients enjoy maximum privacy and reassurance. If you happen to be unavailable, customers have the option to set a 12-hour window during which you can connect while the computer remains unattended. Furthermore, you can receive a text message alerting you when a customer is ready for assistance. By selecting a customer from a list, you can access their computer at any time, provided you obtain one-time permission for unattended remote access. This arrangement allows for repeated access as needed. Additionally, customers can leave messages, request to be connected to another team member, or even automatically connect you when you log in. You will be able to view and control your customer’s computer just as if you were sitting right in front of it, creating a seamless support experience. This level of accessibility and flexibility significantly enhances the efficiency of your tech support services.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$15 one-time
Far Frame is a $15 one-time purchase with no subscription.
Free Trial No 
Free Version No 

Pricing Details

$29 per user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

On The Right Side Development

Founded

2026

Country

United States

Website

ontherightside.io/far-frame

Vendor Details

Company Name

Instant Housecall

Founded

2005

Country

Canada

Website

www.instanthousecall.com

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Product Features

Remote Desktop

Chat No 
Cross-Platform Access No 
File Transfer No 
Group View No 
Mobile Device Access No 
Multi Monitor Support No 
Record Remote Sessions No 
Remote Print No 
Remote Wake No 
User Management No 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

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