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features
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support

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Description

Fanpage Karma serves as a comprehensive social media management tool, integrating analytics, community oversight, publishing capabilities, content discovery, monitoring features, and influencer analysis all into a single platform. It enables teams to handle and evaluate an unlimited number of profiles, assess competitor performance, tailor reports and metrics, and leverage artificial intelligence for content and sentiment evaluation to gain insights into effective strategies. A unified inbox consolidates direct messages, comments, and mentions, while functionalities like templates, automated workflows, task delegation, follow-up reminders, and searchable archives enhance team efficiency in responding to interactions. Moreover, the publishing workspace offers a centralized editorial calendar for the meticulous planning and scheduling of posts, stories, reels, videos, carousels, and PDFs across leading social media networks, complete with approval processes, task management features, labels, campaigns, a media library, and guest access for clients or stakeholders, ensuring a streamlined workflow throughout the content creation process. This all-in-one solution empowers teams to optimize their social media presence while maintaining effective communication and collaboration.

Description

Lumen by Talkwalker is a social listening and consumer intelligence platform that helps organizations monitor brand conversations, media coverage, competitors, and emerging market trends. The platform was formerly known as Talkwalker and continues to offer the same industry-leading data, reports, workflows, and integrations under the Lumen by Talkwalker name. Its core capabilities include social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, and marketplace solutions. Teams can use the platform to measure brand performance, understand consumer sentiment, detect misinformation, monitor reputation, and create stronger PR and content strategies. Lumen by Talkwalker also helps companies benchmark against competitors and industry standards so they can improve social strategy and market positioning. Consumer insights teams can use the platform to identify unmet needs, surface emerging trends, and inform product innovation. PR and communications teams can use it to protect brand reputation, manage crises, and connect with influential media partners. The platform serves industries such as consumer goods, sports, media, financial services, pharma, healthcare, technology, and agencies. By combining social listening, media monitoring, benchmarking, customer feedback analytics, AI-channel visibility, and consumer intelligence, Lumen by Talkwalker helps brands stay prepared for anything.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Audiense No 
Bluesky Yes 
Cerby No 
Data Virtuality No 
Desktop.com No 
Google Analytics No 
Hootsuite No 
LinkedIn Yes 
Netino No 
OwlyGPT No 
Pinterest Yes 
RingCentral RingCX No 
Tableau No 
Threads Yes 
TikTok Yes 
Upfluence No 
WhatsApp Yes 
X (Twitter) No 
YouTube Yes 

Integrations

Facebook Yes 
Audiense Yes 
Bluesky No 
Cerby Yes 
Data Virtuality Yes 
Desktop.com Yes 
Google Analytics Yes 
Hootsuite Yes 
LinkedIn No 
Netino Yes 
OwlyGPT Yes 
Pinterest No 
RingCentral RingCX Yes 
Tableau Yes 
Threads No 
TikTok No 
Upfluence Yes 
WhatsApp No 
X (Twitter) Yes 
YouTube No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$9,600 per year
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fanpage Karma

Founded

2009

Country

Germany

Website

www.fanpagekarma.com

Vendor Details

Company Name

Talkwalker

Founded

2009

Country

Luxembourg

Website

www.talkwalker.com

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Product Features

Competitive Intelligence

Alerts/Notifications No 
Benchmarking No 
Competing Product Analysis No 
Keyword Tracking No 
Social Media Monitoring No 
Trend Analysis No 
Website Monitoring No 

Pricing Optimization

Channel Analysis No 
Competing Product Analysis No 
Forecasting No 
Market Analysis No 
Multi-Store Management No 
Price List Management No 
Price Optimization Automation No 
Pricing Analytics No 
Profitability Analysis No 
Scenario Planning No 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Social Media Analytics Tools

Campaign Analytics Yes 
Competitor Monitoring Yes 
Customizable Reports No 
Engagement Tracking Yes 
Influencer Tracking Yes 
Multi-Channel Data Collection No 

Social Media Marketing

Analytics Yes 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking No 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling No 

Alternatives

Alternatives