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features
design
support

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Description

From snack kiosks to in-house dining options, our platform offers the simplest and fastest method for enabling contactless mobile ordering. It allows for complete customization, whether for pickup, delivery to seating areas, or table service. Our cost-effective solution helps you secure a greater volume of orders, including larger ones, while ensuring you retain 100% of your revenue and tips. This means less time spent waiting and more opportunities for ordering. By implementing contactless mobile ordering, your customers gain both convenience and safety. You can also receive precise order information and handle digital payments securely, all without relying on a server. Additionally, enhance your revenue streams through our dynamic in-app and physical advertising features, which have demonstrated a strong return on investment. FanFood serves as a contactless ordering and delivery solution specifically designed for live events, catering to sports arenas, entertainment venues, and hospitality settings such as restaurants, hotels, and drive-in theaters. By adopting our platform, you can increase your revenue while improving the overall experience for your patrons, all while optimizing your operational processes. This innovative approach not only streamlines service but also keeps your customers eager to return.

Description

Spoonfed is a cloud-based, intuitive solution for food order management in meetings and conferences. Global system that can be configured for complex and simple contracts. Enterprise reporting. Empower your customers through online, mobile responsive, ordering and order management; View/edit/repeat/cancel order functionality within customer's profile - no need to call the catering team; Allergens/nutritional information viewable - with option to add notes. Group ordering allows guests to make individual requests as part of a larger order. Each meal is wrapped separately for contactless pickup/delivery. Our 'best-in-class' ordering experience is supported by Back of House reporting and a comprehensive, end-to–end order management system for catering staff. Teams in the USA and UK provide highly responsive support and onboarding. Reduce mistakes and save time for customers and caterers with streamlined production data. This ensures accurate orders are sent out on time. We have developed a number of Business Use Cases which enables catering teams to do what they already do, but better AND also be in the position to extend their reach and take up new opportunities.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Authorize.Net No 
DoorDash No 
Google Maps No 
Mailchimp No 
PayPal No 
QuickBooks Online No 
Sage Accounting No 
Square Card Reader No 
Square POS Yes 
Stripe Yes 
Unicheck No 
Xero No 

Integrations

Authorize.Net Yes 
DoorDash Yes 
Google Maps Yes 
Mailchimp Yes 
PayPal Yes 
QuickBooks Online Yes 
Sage Accounting Yes 
Square Card Reader Yes 
Square POS No 
Stripe No 
Unicheck Yes 
Xero Yes 

Pricing Details

$150 per month
Free Trial No 
Free Version Yes 

Pricing Details

Varied price tariffs available
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FanFood

Founded

2015

Country

United States

Website

www.fanfoodapp.com

Vendor Details

Company Name

Spoonfed

Founded

2010

Country

United Kingdom

Website

getspoonfed.com

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management Yes 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management Yes 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management Yes 
Quote Management Yes 
Recipe Management Yes 
Waitstaff Management No 

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA No 
Driver Management Yes 
For Courier Services Yes 
For Freight No 
For Restaurants Yes 
Order Tracking Yes 
Routing No 
Scheduling Yes 
Signature Capture No 
Surveys & Feedback Yes 

Food Service Management

Costing Yes 
For Cafeterias Yes 
For Healthcare Facilities Yes 
Free / Reduced Meals Yes 
Inventory Management No 
Menu Planning Yes 
Nutritional Analysis Yes 
Online Payments / Funding Yes 
Point of Sale (POS) Yes 
Purchasing No 
Recipe Management Yes 
Schools No 
Tray Tracking No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions No 
Receipt Printing No 
Recurring Billing Yes 
Signature Capture No 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

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