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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FanExam's NPS® tool offers an exceptional method for reliably assessing customer satisfaction and gathering valuable insights on your platform. It efficiently conducts surveys among your customers and generates detailed reports based on their feedback and scores. We ensure that the surveyed individuals are tracked, guaranteeing that your customers' voices are heard. FanExam strategically employs NPS to pose the most relevant questions to your site visitors at pivotal moments, specifically while they engage with your website. This approach enables you to truly understand your customers' perspectives. With the implementation of FanExam on your site, you will establish a continuous, systematic channel for customer feedback, available around the clock. This invaluable resource can help inform your business decisions and enhance the overall customer experience.

Description

“easyGrahak” is a cutting-edge platform for Customer Relationship and Sales Management, developed with insights from seasoned sales professionals who have successfully driven business growth through their selling experiences. This user-friendly tool empowers businesses by offering a comprehensive 360° view of their customers, allowing for the organization, management, and tracking of every interaction across the organization in a structured manner. With the “easyGrahak” CRM system, users can efficiently handle and monitor all leads, inquiries, follow-ups, meeting schedules, reminders, client records, quotations, invoices, and receipts, ensuring that nothing falls through the cracks. This system not only simplifies these processes but also enhances overall productivity and communication within the organization. Ultimately, “easyGrahak” serves as an essential ally for businesses aiming to elevate their customer relationship management and sales performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$29 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FanExam

Founded

2014

Country

Netherlands

Website

fanexam.com

Vendor Details

Company Name

Swarajya Infotech

Country

India

Website

swarajyatech.com

Product Features

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management No 

NPS

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management Yes 
Territory Management No 

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