Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.

Description

iReview Reputation Management—an innovative solution that sculpts and guides your digital identity. Utilizing advanced sentiment analysis and real-time monitoring, iReview empowers you to enhance and manage your online standing. Each online interaction contributes to your brand's unique story. iReview extensively assesses user-generated content, converting it into actionable insights. By aggregating reviews, comments, and mentions, iReview distills these inputs into a cohesive narrative, giving you full authority over your digital footprint. Leverage iReview's customized approach. Detect potential PR hurdles, capitalize on chances for brand upliftment, and foster genuine connections with your audience through instant notifications. The user-friendly dashboard highlights sentiment trends and uncovers underlying patterns, granting you a competitive advantage. Harness public perception to refine your strategies, create impactful messages, and innovate with precision. Step into a realm where your reputation thrives—empowered by iReview, curated by you.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
X (Twitter) Yes 
Bing No 
Google No 
Google Maps No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
MapQuest No 
Microsoft Excel Yes 
Salesforce Yes 
Tripadvisor No 
YP (Yellow Pages) No 
Yahoo Search No 
Yelp No 

Integrations

Facebook Yes 
X (Twitter) Yes 
Bing Yes 
Google Yes 
Google Maps Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
MapQuest Yes 
Microsoft Excel No 
Salesforce No 
Tripadvisor Yes 
YP (Yellow Pages) Yes 
Yahoo Search Yes 
Yelp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Famepilot Internet

Founded

2018

Country

India

Website

famepilot.com

Vendor Details

Company Name

iReview

Founded

2018

Country

United States

Website

ireview.com

Product Features

NPS

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Alternatives

Alternatives