Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.

Description

By integrating Trustmark, Buyer Protection, and genuine feedback, we provide substantial security in the online realm, fostering greater success for businesses. Our eTrusted Experience Feedback Platform also generates insightful data for organizations, regardless of their scale. The Trusted Shops Trustmark symbolizes websites that not only comply with stringent personal data security standards but also deliver outstanding service when issues arise. Through the Trustmark, websites demonstrate their adherence to rigorous quality benchmarks, ensuring genuine security with Buyer Protection and offering customers complete transparency through verified feedback. Both small retailers and large corporations benefit from the assurance of protection against threats like legal warnings. Trusted Shops Legal Services presents tailored solutions for businesses, catering to various sizes and types, throughout Germany and across Europe. This multifaceted approach not only strengthens trust among consumers but also empowers businesses to thrive in a competitive digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IdoSell No 
JustReview No 
LogiCommerce No 
Maileon No 
Microsoft Excel Yes 
Retamo No 
Salesforce Yes 
Shopgate No 
X (Twitter) Yes 

Integrations

Facebook No 
HubSpot CRM No 
HubSpot Customer Platform No 
IdoSell Yes 
JustReview Yes 
LogiCommerce Yes 
Maileon Yes 
Microsoft Excel No 
Retamo Yes 
Salesforce No 
Shopgate Yes 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$60 per user per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Famepilot Internet

Founded

2018

Country

India

Website

famepilot.com

Vendor Details

Company Name

Trusted Shops

Country

Germany

Website

www.trustedshops.com

Product Features

NPS

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives

ProvenExpert.com Reviews

ProvenExpert.com

Expert Systems AG