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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.

Description

In just a few months, you can accumulate hundreds of authentic 5-star customer reviews. A staggering 90% of consumers consult online reviews prior to visiting a business. By consistently showcasing a significant amount of positive feedback, you can distinguish yourself from the myriad of competitors offering similar services. Our innovative tool empowers you to manage your online reputation effectively, enabling your customers to submit reviews in under 30 seconds. Here's how it works: as a business owner with a satisfied clientele, your front desk will request that happy customers receive a quick text message through our user-friendly tool before they leave. This message prompts them to share their experience, positioning you as the preferred choice in your area! With the rapid growth of E-commerce, consumers face an overwhelming array of choices. Each year brings an influx of new products, innovative inventions, and countless businesses eager to cater to every need. As a result, establishing a solid reputation through positive reviews has never been more crucial.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Excel Yes 
Salesforce Yes 
X (Twitter) Yes 

Integrations

Facebook No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Excel No 
Salesforce No 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Famepilot Internet

Founded

2018

Country

India

Website

famepilot.com

Vendor Details

Company Name

Staello

Founded

2018

Country

Canada

Website

www.staello.com

Product Features

NPS

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives

HOTH Stars Reviews

HOTH Stars

The HOTH
LocalReviews Reviews

LocalReviews

OneLocal