Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.
Description
RevuKangaroo was developed to assist your business in managing its online reputation, improving employee interactions with clients, and proactively resolving customer issues prior to their appearance on review platforms. This all-in-one solution is accessible through a user-friendly website. It effectively categorizes customer feedback regarding specific employees and ensures that favorable reviews are promoted across prominent sites like Google+, Yelp, Facebook, Twitter, and others. Furthermore, RevuKangaroo is tailored to match the aesthetic of your existing website. Each time a customer submits a review, you receive an alert via your review panel. This platform empowers you to swiftly address negative experiences internally, preventing them from becoming public online. Additionally, RevuKangaroo aids in amplifying the volume of positive reviews across all leading websites while also fostering a stronger connection between your employees and clients. By utilizing this tool, your business can enhance its reputation and build trust with customers more effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Aptora Total Office Manager
No
Facebook
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Excel
Yes
Salesforce
Yes
X (Twitter)
Yes
Yelp
No
Integrations
Aptora Total Office Manager
Yes
Facebook
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Excel
No
Salesforce
No
X (Twitter)
No
Yelp
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Famepilot Internet
Founded
2018
Country
India
Website
famepilot.com
Vendor Details
Company Name
RevuKangaroo
Founded
2016
Country
United States
Website
revukangaroo.com
Product Features
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
No
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
Product Features
Reputation Management
Campaign Management
No
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No