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support

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Write a Review

Description

Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.

Description

ReviewIgnite is a company specializing in online reputation management, assisting businesses in utilizing online reviews to enhance their brand image, attract a broader customer base, and increase sales. Our comprehensive platform features a user-friendly dashboard that enables clients to keep track of online reviews, solicit new feedback, reply to reviews, and handle their social media profiles along with local listings all in one place. Businesses can seamlessly monitor customer sentiments across major review platforms and social media channels, such as Google, Yelp, and Facebook, accessible from any device at any time. By streamlining the review management process, ReviewIgnite empowers staff to receive notifications for new reviews, respond swiftly, and evaluate customer feedback effectively. The outcome of our services is a significant enhancement in service delivery, brand reputation, and overall profitability. Rest assured, assistance is readily available with just a click or a phone call! Integral to our offerings is our commitment to providing friendly and expert support, ensuring you maximize the benefits of using ReviewIgnite for your business. We believe that a strong partnership with our clients is essential for achieving the best possible results in their reputation management journey.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Excel Yes 
Salesforce Yes 
Tripadvisor No 
X (Twitter) Yes 
Yelp No 

Integrations

Facebook Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Excel No 
Salesforce No 
Tripadvisor Yes 
X (Twitter) No 
Yelp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Famepilot Internet

Founded

2018

Country

India

Website

famepilot.com

Vendor Details

Company Name

ReviewIgnite

Founded

2017

Country

United States

Website

reviewignite.com

Product Features

NPS

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Alternatives

Alternatives

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