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features
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support

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Description

Streamline your customer experience with Famepilot, where we manage a significant amount of feedback annually for innovative companies worldwide. Today, 85% of customer interactions occur on platforms like Google, Facebook, Twitter, Zomato, Apple, Bing, and various review sites rather than directly on your website. Engage with the customers who advocate for your brand across digital spaces. Famepilot automates the collection of essential feedback metrics, including your Net Promoter Score®, sentiment analysis over time, testimonials, online reviews, and overall online reputation. We actively monitor your business activities across more than 20 review platforms, including major social media sites, and we are rapidly expanding this list. You can propose industry-specific sites to be added as well. With Famepilot, you can respond to all customer reviews posted online from a single, unified platform, ensuring no customer feels overlooked. Additionally, you can flag comments for your employees to address, fostering a culture of responsiveness and engagement within your team. Don't let any customer queries go unanswered, as maintaining strong communication is key to building lasting relationships.

Description

Every company aims to have happy customers—and ideally, those customers will share their positive experiences with others. Max Feedback is designed to help you keep track of what customers are saying about your business in the digital world. If you're eager to gather more customer insights but feel uncertain about where to begin, there’s no need to worry; our system handles everything for you. Simply register, and you're all set. Whether you are launching a new venture or operating in a competitive landscape, generating buzz on popular social media platforms is crucial. You may be concerned about how to handle reviews from various sites, but you can relax. Our platform integrates effortlessly with Yelp, Google, and Facebook while automating the process of requesting feedback, ensuring you never miss an opportunity to engage with your customers. Additionally, fostering an online community around your brand can significantly enhance your visibility and reputation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Excel Yes 
Salesforce Yes 
X (Twitter) Yes 
Yelp No 

Integrations

Facebook No 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Excel No 
Salesforce No 
X (Twitter) No 
Yelp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$99.99 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Famepilot Internet

Founded

2018

Country

India

Website

famepilot.com

Vendor Details

Company Name

Max Feedback

Founded

2016

Country

United States

Website

www.maxfeedback.com

Product Features

NPS

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request No 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis No 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives