Average Ratings 4 Ratings
Average Ratings 49 Ratings
Description
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
Description
Textellent offers robust business texting services, including SMS, MMS, and customer service.
Textellent's business SMS and text message marketing solutions simplify designing, managing, and measuring SMS and MMS campaigns. Textellent is a simple-to-use service that texts-enables local business lines, allowing you to text customers for marketing, customer service, and sales from a number they already recognize. You can use Textellent to schedule and manage appointments, including booking, confirmations, reminders, and follow-ups. Keywords and shortcodes are also available for easy opt-in programs that comply with the TCPA, supported by AI.
Textellent Messenger, a free extension for Google Chrome, supports Business Texting from any web page or web application.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Marketo Engage
No
BlueSnap
No
Clio
Yes
Feathery
No
Formstack
No
Gmail
No
Gravity Forms
No
HubSpot Customer Platform
No
HubSpot Marketing Hub
No
Microsoft Outlook
No
Integrations
Adobe Marketo Engage
Yes
BlueSnap
Yes
Clio
No
Feathery
Yes
Formstack
Yes
Gmail
Yes
Gravity Forms
Yes
HubSpot Customer Platform
Yes
HubSpot Marketing Hub
Yes
Microsoft Outlook
Yes
Pricing Details
$14.99
Free Trial
Yes
Free Version
No
Pricing Details
$59 per month
Several flexible pricing options are supported.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Falkon Systems
Founded
2021
Country
United States
Website
www.falkonsms.com
Vendor Details
Company Name
Textellent
Founded
2014
Country
United States
Website
textellent.com/
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
Yes
Call Reminders
No
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
Yes
Recurring Appointments
Yes
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
Yes
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
No
Recurring Appointments
Yes
Room Booking Management
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
Yes
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
Yes
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
Yes
Text-to-Win
Yes