Average Ratings 4 Ratings
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Description
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
Description
Select your SMS number from a diverse range of 24 countries, utilizing either WebSMS or SMS API to initiate global SMS messaging immediately. Our service connects you to over 1017 mobile and landline networks across the globe, ensuring reliable communication routes supported by data centers located in both Europe and the USA. Enjoy fast online messaging through the WebSMS console, and take advantage of our dedicated SMS API designed for the efficient sending and receiving of bulk messages. Inbound messages can be seamlessly forwarded to another phone number, an e-mail address, or a script URL, enhancing your messaging capabilities. With our SMS phone numbers sourced from various locations worldwide, you can easily communicate with your partners, employees, customers, friends, and family, no matter where they are. Each virtual mobile or SMS number facilitates two-way SMS communication, representing a genuine mobile number linked to a SIM card housed in our data center for receiving any SMS. Personalized bulk messaging is at your fingertips, and our system supports Unicode for diverse language options. Additionally, we offer long-term leases for SMS numbers, including SMS SIM numbers and virtual mobile numbers, to meet your ongoing communication needs. Our services are tailored to ensure that your messaging experience is both efficient and effective.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cisco Webex
No
Clio
No
Microsoft Teams
No
Pricing Details
$14.99
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Falkon Systems
Founded
2021
Country
United States
Website
www.falkonsms.com
Vendor Details
Company Name
Proovl
Country
Estonia
Website
www.proovl.com
Product Features
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Product Features
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
No
MMS
No
Mass Texting
No
Message Personalization
No
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
No
Scheduled Messaging
No
Shortcodes
No
Text-to-Win
No
