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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Falkon Chat is a sophisticated live chat platform that harnesses AI technology to provide businesses with a secure, engaging, and efficient means of customer support across various web and messaging platforms. Featuring real-time communication, generative AI capabilities for responses, customizable widgets, advanced routing, and tools for team collaboration, Falkon Chat empowers teams to interact seamlessly with both visitors and customers. The platform is equipped with stringent compliance functionalities, including HIPAA-compliant controls and SOC 2 security measures, making it particularly suitable for industries with regulatory requirements. Key offerings include secure file sharing, AI-generated conversation summaries, task assignment and workflow automation, detailed audit logs for accountability, and flexible integration options. With its scalable pricing plans and comprehensive administrative controls, Falkon Chat significantly improves customer experiences while boosting operational efficiency across teams of any size. Ultimately, the platform stands out as a versatile solution tailored to meet the diverse needs of modern businesses.

Description

AI-infused chat technology opens up new opportunities. WhosOn offers the most advanced chat features, including bots, conversational automation and advanced analytics. All of these features can be deployed in a way that suits your business.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon Lex No 
Azure AI Bot Service No 
Facebook No 
Google No 
HubSpot CRM No 
HubSpot Customer Platform No 
IBM Watson No 
Microsoft Dynamics 365 No 
Microsoft Teams No 
Salesforce No 
Twilio No 
Upscope No 
WhatsApp No 
tradeit No 

Integrations

Amazon Lex Yes 
Azure AI Bot Service Yes 
Facebook Yes 
Google Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IBM Watson Yes 
Microsoft Dynamics 365 Yes 
Microsoft Teams Yes 
Salesforce Yes 
Twilio Yes 
Upscope Yes 
WhatsApp Yes 
tradeit Yes 

Pricing Details

$9/month
Free Trial Yes 
Free Version No 

Pricing Details

$33.00/month/user
We have a range of Hosted, Dedicated and On-Premise options to choose from.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Falkon Systems

Founded

2021

Country

United States

Website

falkonsystems.com

Vendor Details

Company Name

Parker Software

Founded

2003

Country

United Kingdom

Website

www.whoson.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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