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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Falkon Chat is a sophisticated live chat platform that harnesses AI technology to provide businesses with a secure, engaging, and efficient means of customer support across various web and messaging platforms. Featuring real-time communication, generative AI capabilities for responses, customizable widgets, advanced routing, and tools for team collaboration, Falkon Chat empowers teams to interact seamlessly with both visitors and customers. The platform is equipped with stringent compliance functionalities, including HIPAA-compliant controls and SOC 2 security measures, making it particularly suitable for industries with regulatory requirements. Key offerings include secure file sharing, AI-generated conversation summaries, task assignment and workflow automation, detailed audit logs for accountability, and flexible integration options. With its scalable pricing plans and comprehensive administrative controls, Falkon Chat significantly improves customer experiences while boosting operational efficiency across teams of any size. Ultimately, the platform stands out as a versatile solution tailored to meet the diverse needs of modern businesses.

Description

GetInChat facilitates real-time conversations between your website visitors and you, enhancing customer engagement and fostering loyalty before they exit your platform. It also allows you to transfer chat sessions to a colleague, providing an opportunity to consult with a more knowledgeable agent when necessary. Users are automatically prompted with a chat invitation, which can greatly boost the conversion rates on your site. Our service ensures a secure SSL connection to protect your data and privacy. Prior to the initiation of a chat session, you'll receive essential user information, such as the client's page URL, country, and location, among other details. Additionally, you can assess the effectiveness of your support team and explore valuable insights for improving your business. To integrate this service, simply insert a few lines of JavaScript code into your website, making the setup quick and straightforward. By enhancing communication and support, you can create a more appealing experience for your visitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$9/month
Free Trial Yes 
Free Version No 

Pricing Details

$15 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Falkon Systems

Founded

2021

Country

United States

Website

falkonsystems.com

Vendor Details

Company Name

STAMUL

Country

United States

Website

getinchat.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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