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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A new data stream that assigns revenue to marketing channels, automates personalization of emails, and more. It's free to try for 14 days. You can get accurate and actionable information from customers when they are eager to share it. No annoying interrogations required. It's a simple, straight-forward install that works immediately and stays on-brand. No developer required (even on Shopify Plus!) Your survey will be automatically injected. Every minute that you don't run a Fairing Survey is a minute of your customer insights being lost. Instead of spending weeks implementing a complicated martech tool, stream data directly from your customers. Before you pay us a dime, gather meaningful and actionable insights. To get clarity on customer responses, use our most requested feature. Without the need for a complicated form, you can get that critical second layer of attribution data.

Description

Begin with our versatile multi-touch attribution templates, which facilitate over one million responses each month. Collect insights using twelve different question types along with a vast array of pre-existing templates. Utilize our pre- and post-purchase surveys to uncover valuable insights that other attribution tools might miss. Analyze the time taken to make the first purchase alongside channel-specific inquiries to assess the influence of various channels over time. Segment your attribution survey results by average order value to gain a more precise understanding of attribution and the revenue effects across different channels, demographics, and customer motivations. Engage with abandoned cart shoppers through surveys to pinpoint the reasons behind their decision not to purchase and address their concerns promptly. Additionally, reach out to customers who have not made a repeat purchase and provide them with an automatically generated promo code as a gesture of appreciation for their previous business. This approach not only helps in retaining customers but also enhances overall engagement and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Klaviyo
Shopify
Triple Whale
Alloy Automation
CartHook
Daasity
Google Analytics
Loop Subscriptions
Recharge
Replo
Rockerbox
Segments

Integrations

Klaviyo
Shopify
Triple Whale
Alloy Automation
CartHook
Daasity
Google Analytics
Loop Subscriptions
Recharge
Replo
Rockerbox
Segments

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fairing

Founded

2018

Country

United States

Website

fairing.co

Vendor Details

Company Name

KnoCommerce

Founded

2021

Country

United States

Website

knocommerce.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Product Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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