Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Faddom provides real-time application dependency mapping without requiring credentials, agents, or system access. It delivers full visibility into hybrid IT environments, showing how servers, applications, and network flows interact. With zero disruption, Faddom helps IT teams plan migrations, document infrastructure, improve incident response, and strengthen cybersecurity. Maps are created within an hour and continuously updated, giving teams confidence and control. Whether for audits, change planning, or modernization efforts, Faddom offers fast, secure insights that reduce risk and improve decision-making.

Description

ITBoost is the comprehensive IT documentation software that consolidates everything you need in one platform. It simplifies the management of documentation, KPIs, and client feedback, making the process straightforward. Developed by ConnectWise, ITBoost features a dynamic dashboard that offers the most sophisticated documentation tools available, showcasing the critical metrics from your external systems. With ITBoost, you can effortlessly access all your MSP business applications, including PSAs and RMMs. This solution empowers you to manage your tasks efficiently, all from a single, user-friendly interface. Enjoy the convenience of having all your essential tools in one place for maximum productivity.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Autotask PSA No 
Auvik No 
BMC Helix CMDB Yes 
ConnectWise Automate No 
Datto SIRIS No 
Docker Yes 
Google Cloud Platform Yes 
Lucidchart No 
Microsoft Azure Yes 
Microsoft Hyper-V Yes 
N-able N‑central No 
New Relic Yes 
NinjaOne No 
RingCentral RingEX No 
ServiceNow Yes 
Slack Yes 
Strategy Overview No 
VMware Cloud Yes 
VMware vSphere Yes 
Watchman Monitoring No 

Integrations

Autotask PSA Yes 
Auvik Yes 
BMC Helix CMDB No 
ConnectWise Automate Yes 
Datto SIRIS Yes 
Docker No 
Google Cloud Platform No 
Lucidchart Yes 
Microsoft Azure No 
Microsoft Hyper-V No 
N-able N‑central Yes 
New Relic No 
NinjaOne Yes 
RingCentral RingEX Yes 
ServiceNow No 
Slack No 
Strategy Overview Yes 
VMware Cloud No 
VMware vSphere No 
Watchman Monitoring Yes 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Pricing Details

$17.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Faddom

Founded

2021

Country

Israel

Website

faddom.com

Vendor Details

Company Name

ConnectWise

Founded

1982

Country

United States

Website

www.itboost.com

Product Features

Change Management

Approval Workflow No 
Audit Trail No 
Automated Notifications No 
Change Calendar No 
Change Planning No 
Compliance Management No 
Prioritization No 
Release Management No 
Task Management No 
Tracking & Reporting No 
Training Management No 

CMDB

Change Management No 
Configuration Management No 
Data Visualization No 
Device Auto Discovery Yes 
IT Asset Management No 
Impact Management No 
License Management No 
Performance Management No 
Relationship Mapping No 

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery No 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform No 
Multi-User No 
Power Management No 
Sarbanes-Oxley Compliance No 

Enterprise Architecture

Application Portfolio Management No 
Architecture Governance No 
Capability Mapping No 
Diagramming No 
Idea Management No 
Modeling & Simulation No 
Project Management No 
Risk Assessment No 
Transformation Roadmapping No 
Version Control No 

Network Mapping

Color Codes / Icons No 
Compliance Management No 
Device Auto Discovery No 
Hierarchical Mapping No 
Location-Based Mapping No 
Map Exporting No 
On-Demand Mapping No 
Reporting/Analytics No 
Self-Updating Maps No 
Web Traffic Reporting No 

Network Traffic Analysis (NTA)

Anomalous Behavior Detection No 
High Bandwidth Usage Monitoring No 
Historical Behavior Data No 
Identify High Network Traffic Sources No 
Network Transaction Visibility No 
Stream Data to IDR or Data Lake No 
Traffic Decryption No 

Product Features

Document Management

Access Controls No 
Archiving & Retention No 
Collaboration Tools No 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion No 
Document Delivery No 
Document Indexing Yes 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery No 
File Type Conversion No 
Forms Management No 
Full Text Search No 
Offline Access No 
Optical Character Recognition No 
Print Management No 
Version Control Yes 

Password Management

Credential Management No 
Multifactor Authentication No 
Password Generator No 
Password Reset No 
Password Synchronization No 
Single Sign On No 
User Management No 

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