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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engage consumers in your pipeline without presenting them with trigger products, while simultaneously evaluating product options through a soft inquiry credit report. This approach allows you to determine in advance whether a consumer meets the necessary credit criteria, ensuring that you only proceed with the application process when it makes sense to do so, thus saving time and resources in the long run. By utilizing merged credit reports, you gain access to a real-time snapshot of a borrower's credit history, presented in a user-friendly format. You can easily order reports from our secure website or through a variety of integrated loan origination (LOS) and point of sale (POS) systems. Furthermore, with a direct connection to Fannie Mae® and Freddie Mac®, Factual Data maintains and operates its own technology platform, which enhances our agility and responsiveness. Automating workflows by establishing your business rules can also streamline the consumer application process, introducing efficiency and consistency. This holistic approach not only enhances the consumer experience but also improves the overall effectiveness of your operations.

Description

Our innovative AI solution, enhanced by generative AI capabilities, revolutionizes the experiences of both customers and employees alike. Freddy AI is custom-built and designed for effortless installation, preparing you to achieve business results that are genuinely transformative. Harness the capabilities of Freddy AI to provide tailored experiences, enhance efficiency, and enable swift innovation. Bid farewell to slow resolutions and awkward interactions. With Freddy Self Service, you can intelligently automate support functions and increase deflections, leading to improved self-service and rapid responses for customers while allowing agents to focus on more complex tasks. Optimize your workflow rather than overexert yourself. Freddy Copilot serves as your continuous AI partner, providing contextual insights and information, alleviating repetitive duties, and facilitating all interactions conversationally to elevate your team's overall productivity and effectiveness.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ASTRAD DSP Yes 
Facebook Messenger No 
Freshworks Neo No 
LendingPad Yes 
Netomi No 
Partoo Yes 
Teamstack No 
WhatsApp No 
nCino Cloud Banking Platform Yes 

Integrations

ASTRAD DSP No 
Facebook Messenger Yes 
Freshworks Neo Yes 
LendingPad No 
Netomi Yes 
Partoo No 
Teamstack Yes 
WhatsApp Yes 
nCino Cloud Banking Platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$100 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Factual Data

Founded

1948

Country

United States

Website

www.factualdata.com

Vendor Details

Company Name

Freshworks

Founded

2010

Country

United States

Website

www.freshworks.com/freddy-ai/

Product Features

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents No 
Commercial Mortgages No 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management No 
Electronic Applications No 
Government Loans No 
Loan Origination No 
Loan Servicing No 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

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