Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Engage consumers in your pipeline without presenting them with trigger products, while simultaneously evaluating product options through a soft inquiry credit report. This approach allows you to determine in advance whether a consumer meets the necessary credit criteria, ensuring that you only proceed with the application process when it makes sense to do so, thus saving time and resources in the long run. By utilizing merged credit reports, you gain access to a real-time snapshot of a borrower's credit history, presented in a user-friendly format. You can easily order reports from our secure website or through a variety of integrated loan origination (LOS) and point of sale (POS) systems. Furthermore, with a direct connection to Fannie Mae® and Freddie Mac®, Factual Data maintains and operates its own technology platform, which enhances our agility and responsiveness. Automating workflows by establishing your business rules can also streamline the consumer application process, introducing efficiency and consistency. This holistic approach not only enhances the consumer experience but also improves the overall effectiveness of your operations.
Description
Our innovative AI solution, enhanced by generative AI capabilities, revolutionizes the experiences of both customers and employees alike.
Freddy AI is custom-built and designed for effortless installation, preparing you to achieve business results that are genuinely transformative. Harness the capabilities of Freddy AI to provide tailored experiences, enhance efficiency, and enable swift innovation.
Bid farewell to slow resolutions and awkward interactions. With Freddy Self Service, you can intelligently automate support functions and increase deflections, leading to improved self-service and rapid responses for customers while allowing agents to focus on more complex tasks.
Optimize your workflow rather than overexert yourself. Freddy Copilot serves as your continuous AI partner, providing contextual insights and information, alleviating repetitive duties, and facilitating all interactions conversationally to elevate your team's overall productivity and effectiveness.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ASTRAD DSP
Yes
Facebook Messenger
No
Freshworks Neo
No
LendingPad
Yes
Netomi
No
Partoo
Yes
Teamstack
No
WhatsApp
No
nCino Cloud Banking Platform
Yes
Integrations
ASTRAD DSP
No
Facebook Messenger
Yes
Freshworks Neo
Yes
LendingPad
No
Netomi
Yes
Partoo
No
Teamstack
Yes
WhatsApp
Yes
nCino Cloud Banking Platform
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Factual Data
Founded
1948
Country
United States
Website
www.factualdata.com
Vendor Details
Company Name
Freshworks
Founded
2010
Country
United States
Website
www.freshworks.com/freddy-ai/
Product Features
Mortgage and Loans
Amortization Schedule
No
Client Database
No
Closing Documents
No
Commercial Mortgages
No
Contact Management
No
Credit Reporting
No
Customer Statements
No
Document Management
No
Electronic Applications
No
Government Loans
No
Loan Origination
No
Loan Servicing
No
Pipeline Management
No
Pre-Qualification
No
Refinance Management
No
Residential Mortgages
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No