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Average Ratings 0 Ratings

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features
design
support

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Description

Leave the past behind and embrace a future free from unexpected downtimes and the confusion surrounding their causes. FactoryTalk® AssetCentre serves as a comprehensive solution for the security, management, version control, tracking, and reporting of automation-related assets throughout your facility. This tool operates with minimal need for extra management involvement or employee effort. By utilizing FactoryTalk AssetCentre, you can enhance uptime, boost productivity, ensure high quality, promote employee safety, and maintain regulatory compliance. Have you ever envisioned yourself as a superhero? You certainly can and should, as overseeing and safeguarding your automation assets is a formidable task, and FactoryTalk AssetCentre is your ally in achieving success. Explore how this software can be your ultimate source of strength. The trend towards subscription-based software is rising rapidly in commercial and industrial sectors, and this transformation shows no signs of waning anytime soon, making it essential to adapt. Embracing such innovations can provide your business with the competitive edge it needs.

Description

VoiceSage solves problems in Contact Centres, Collection Teams and Operations Departments. Our platform allows companies to reduce low-value calls and pre-screen outbound phone calls. This ensures that clients are available to talk to you and achieves your desired outcomes. We can help you increase your SMS conversion rates, and offer self-service options for payments, logistics, and transactional events via voice, email, and social media.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

FactoryTalk Yes 
FactoryTalk Optix Yes 
LLumin Yes 

Integrations

FactoryTalk No 
FactoryTalk Optix No 
LLumin No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rockwell Automation

Founded

1903

Country

United States

Website

www.rockwellautomation.com/en-us/products/software/factorytalk/maintenancesuite/assetcentre.html

Vendor Details

Company Name

VoiceSage

Founded

2003

Country

Ireland

Website

voicesage.com

Product Features

Manufacturing

Accounting Integration No 
ERP No 
MES No 
MRP No 
Maintenance Management No 
Purchase Order Management No 
Quality Management No 
Quotes/Estimates No 
Reporting/Analytics No 
Safety Management No 
Shipping Management No 

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys Yes 

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud Communication Platform

Audio / Video Conferencing No 
Call Center Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
IVR / Voice Recognition Yes 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting Yes 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes Yes 
Text-to-Win Yes 

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