Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Obtain distinctive perspectives from the largest and most thorough assembly of news and information available. Utilize an unparalleled array of international news and data that can be accessed through a robust research platform, whether on mobile devices or through sophisticated feeds and APIs. Empower your strategic choices, reveal competitive edges, and provide actionable intelligence using global news, data, and insights. Generate more profound insights, enhance sentiment analysis, discover concealed connections, accurately predict outcomes, and enrich data visualizations with news data obtained from cutting-edge analytics models. Maintain vigilance over your brand's image and proactively address potential challenges by using a rich database of content spanning 200 countries and available in 28 languages, alongside comprehensive monitoring tools and curation solutions. Collect market intelligence, keep an eye on competitors, and offer strategic insights with reliable global news, in-depth company profiles, executive data, and multi-channel distribution, ensuring your organization remains well-informed and competitive. By harnessing these resources, you can stay ahead of industry trends and make informed decisions that drive success.
Description
Lucidya is a cutting-edge platform for managing customer experiences, specifically designed to empower organizations to comprehend, oversee, and enhance customer interactions in the digital realm by leveraging real-time data and sophisticated analytics. This tool allows brands to track customer discussions, assess sentiment, and derive actionable insights from diverse sources like social media, customer reviews, and online content, which helps in gaining a deeper understanding of consumer behavior, preferences, and market dynamics. By integrating artificial intelligence with natural language processing, it offers precise sentiment analysis, including the ability to support various Arabic dialects, thus enabling businesses to grasp context and meaning with exceptional accuracy. Additionally, it provides immediate intelligence through alerts and comprehensive dashboards, which equip teams to swiftly address emerging challenges, respond to customer demands, and manage reputational risks, all while ensuring consistent interaction across multiple channels. Overall, Lucidya serves as an invaluable resource for businesses striving to enhance their customer experience strategy.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Cikisi
Yes
Facebook
No
Graphite Connect
Yes
Infodesk
Yes
Instagram
No
Teamstack
Yes
WhatsApp
No
X (Twitter)
No
Integrations
Cikisi
No
Facebook
Yes
Graphite Connect
No
Infodesk
No
Instagram
Yes
Teamstack
No
WhatsApp
Yes
X (Twitter)
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Dow Jones
Founded
1882
Country
United States
Website
professional.dowjones.com/factiva/
Vendor Details
Company Name
Lucidya
Founded
2016
Country
Saudi Arabia
Website
www.lucidya.com
Product Features
Business Activity Monitoring
Alerts / Notifications
No
Business Process Management
No
Cross Application Analysis
No
Email Monitoring
No
Events Monitoring
No
KPI Monitoring
No
Pre-Configured Events
No
Reporting / Analytics
No
Workflow Management
No
Media Monitoring
Alerts / Notifications
No
Broadcast Media Monitoring
No
Content Translation
No
Dashboards / Reporting
No
Export Results
No
Online News Monitoring
No
Podcast Monitoring
No
Print Media Monitoring
No
Social Media Monitoring
No
Sales Intelligence
CRM Integration
No
Data Cleaning
No
Data Enrichment
No
Data Import/Export
No
Data Mining
No
Data Verification
No
Email Integration
No
Lead Scoring
No
List Building
No
Performance Management
No
Pipeline Management
No
Predictive Modeling/Analytics
No
Prospecting Tools
No
Reporting/Analytics
No
Sales Forecasting
No
Product Features
Media Monitoring
Alerts / Notifications
No
Broadcast Media Monitoring
No
Content Translation
No
Dashboards / Reporting
No
Export Results
No
Online News Monitoring
No
Podcast Monitoring
No
Print Media Monitoring
No
Social Media Monitoring
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No