Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The prevailing trend in cloud computing fosters innovation, enhances resilience, and provides significant competitive benefits. A multi-cloud strategy involves leveraging various cloud services from multiple providers, which may include public options such as AWS, Azure, or Google, alongside private clouds developed on platforms like VMware. Organizations are increasingly adopting multi-cloud approaches to bolster business resilience, tap into superior capabilities from diverse vendors, and avoid the pitfalls of vendor lock-in. Additionally, services such as Business Intelligence, AI, and Machine Learning have transitioned into software-as-a-service (SaaS) or platform-as-a-service (PaaS) models, reflecting a shift in consumption patterns. By utilizing a shared datastore across clouds, businesses can harness innovations from all providers, alleviating concerns related to data gravity and circumventing the complications associated with maintaining multiple, potentially inconsistent, copies of the same data. This interconnectedness not only drives efficiency but also accelerates the pace of technological advancement across industries.

Description

The system features a comprehensive array of tools for managing partners, including commission and discount structures for multi-tier partners, designated thresholds, and lock-in periods. It also incorporates a Partner Dashboard for performance tracking, offers white-labelled support integration, and utilizes a lead-lock mechanism to ensure consistent engagement. Other components include customer self-support options, auto ticket assignment, SLA triggers, and an escalation matrix, all of which are designed to enhance the support experience. Additionally, support ratings, a customer portal, an integrated knowledge base, and an announcement mechanism work together to ensure effective communication and resource access. Intelligent support dashboards further streamline the process, while the platform accommodates various pricing structures such as free, one-time, recurring, pay-per-use, and contract plans, all featuring auto-renewal and usage-based pricing models. Users can adjust pricing based on the billing cycle and the quantity of units acquired, as well as create bundled offerings to incentivize increased customer purchases. The system supports multiple currencies, tax levels, rules, and various payment gateways to facilitate transactions. Furthermore, customers are empowered with the ability to upgrade or downgrade their cloud services directly from their panel, allowing them to tailor their experience by purchasing additional service add-ons as needed. This flexibility ensures that each customer can optimize their service according to their specific requirements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Google Cloud Platform Yes 
Microsoft Azure Yes 
Oracle Cloud Infrastructure Yes 
otto-js Yes 

Integrations

Amazon Web Services (AWS) No 
Google Cloud Platform No 
Microsoft Azure No 
Oracle Cloud Infrastructure No 
otto-js No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49 user per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Faction

Country

United States

Website

www.factioninc.com

Vendor Details

Company Name

RackNap

Founded

2016

Country

India

Website

www.racknap.com

Product Features

Cloud Management

Access Control No 
Billing & Provisioning No 
Capacity Analytics No 
Cost Management No 
Demand Monitoring No 
Multi-Cloud Management No 
Performance Analytics No 
SLA Management No 
Supply Monitoring No 
Workflow Approval No 

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting No 
Configuration Management No 
Data Migration No 
Data Security No 
Load Balancing No 
Log Access No 
Network Monitoring No 
Performance Monitoring No 
SLA Monitoring No 

Product Features

Cloud Management

Access Control Yes 
Billing & Provisioning Yes 
Capacity Analytics Yes 
Cost Management Yes 
Demand Monitoring Yes 
Multi-Cloud Management Yes 
Performance Analytics Yes 
SLA Management Yes 
Supply Monitoring Yes 
Workflow Approval Yes 

Alternatives

Alternatives

UberCloud Reviews

UberCloud

Simr (formerly UberCloud)
VMware Cloud Reviews

VMware Cloud

Broadcom