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Average Ratings 0 Ratings
Description
Facelift Cloud stands out as a premier social media management solution, allowing users to effortlessly publish, advertise, oversee, monitor, analyze content, and engage their community in just a few clicks. It enables the centralized and effective management of activities across platforms such as Facebook, Twitter, Instagram, YouTube, Xing, LinkedIn, and more, making it a world-class tool in over 50 countries. This versatile platform is designed to cater to businesses of all sizes and ensures top-notch data security through ISO 27001 compliance, as well as adherence to GDPR standards. Whether your goal is to schedule and disseminate social media posts on a large scale or to evaluate the success of your content, our marketing solution is geared to elevate your social media presence significantly. The user-friendly post-creation process guarantees the production of high-quality content across all channels, while managing and responding to numerous messages becomes manageable with the unified inbox feature that organizes your community interactions seamlessly. Additionally, Facelift Cloud enhances your ability to engage with audiences, making communication streamlined and effective.
Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook
Yes
Instagram
Yes
X (Twitter)
Yes
Crowd Analyzer
Yes
Facebook Ads
Yes
Google Business Profile
Yes
LinkedIn
Yes
MARMIND
Yes
Meta Ads
Yes
Netino
Yes
Integrations
Facebook
Yes
Instagram
Yes
X (Twitter)
Yes
Crowd Analyzer
No
Facebook Ads
No
Google Business Profile
No
LinkedIn
No
MARMIND
No
Meta Ads
No
Netino
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$9 per user, per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Facelift
Founded
2011
Country
Germany
Website
www.facelift-bbt.com
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Product Features
Social Media Advertising
Ad Buying
No
Ad Creation
No
Bulk Advertising
No
Campaign Management
No
Collaboration Tools
No
Comment / Reply Moderation
No
Digital Asset Management
No
Reporting / Analytics
No
Retargeting
No
Roles / Permissions
No
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes