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ease
features
design
support

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Write a Review

Description

FaceMed.ai offers a web-based clinical intake solution tailored for healthcare providers. The platform features an AI assistant named Emily, who engages with patients through a video-like conversation prior to their appointments, systematically organizing their responses into a comprehensive history for the clinician's review. Medical practices have the flexibility to customize questions, follow-up inquiries, and note-taking formats; the interviews can encompass various aspects such as the main concern, symptoms, medical and family histories, medications, allergies, and social backgrounds. Additionally, Emily is capable of conducting interviews in multiple languages and can prompt patients to perform certain movements that may aid in capturing important visual data. Patients can easily access the service via a browser link without needing to download an application, and healthcare practices can initiate the service without requiring a connection to an EHR system. This innovative tool facilitates the collection of essential information before visits, although it is important to note that it does not serve the purpose of diagnosing or treating patients. This ensures that the pre-appointment process is streamlined, allowing clinicians to focus more on patient care during the actual visits.

Description

Ubie Business is an innovative platform that leverages artificial intelligence to enhance patient support by automating the clinical intake process, effectively routing patients, and managing scheduling around the clock through both voice and chat interfaces. Designed specifically for healthcare providers aiming to engage with patients earlier in their care journey, Ubie streamlines the transition from presenting symptoms to identifying the appropriate next steps while alleviating the administrative workload for healthcare staff. The platform facilitates clinical intake by evaluating patient symptoms in advance, establishing urgency or necessary routing prior to the patient's arrival, and gathering pertinent information only when essential, thus minimizing redundant paperwork. By moving away from disjointed phone calls, outdated forms, and manual triage methods, Ubie employs AI to efficiently collect symptom data, organize patient responses, and enhance routing efficiency even before patients arrive at the clinic. Additionally, its appointment scheduling features ensure that patients are directed to suitable care options, thereby smoothing the process between symptom evaluation, care navigation, and booking appointments, ultimately leading to a more seamless healthcare experience. This holistic approach not only improves patient engagement but also optimizes operational efficiency for healthcare organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR Yes 
Healthie Yes 
Oracle Health EHR Yes 
Veradigm EHR Yes 
athenaClinicals Yes 
eClinicalWorks Yes 

Integrations

EpicCare EMR No 
Healthie No 
Oracle Health EHR No 
Veradigm EHR No 
athenaClinicals No 
eClinicalWorks No 

Pricing Details

Subscriptions are billed monthly or annually per physician. Enterprise solutions are available for larger teams and platforms.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FaceMed

Founded

2025

Country

United States

Website

facemed.ai

Vendor Details

Company Name

Ubie

Founded

2017

Country

United States

Website

business.ubiehealth.com

Product Features

Alternatives

No Alternatives

Alternatives