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features
design
support

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Description

FaceMed.ai offers a web-based clinical intake solution tailored for healthcare providers. The platform features an AI assistant named Emily, who engages with patients through a video-like conversation prior to their appointments, systematically organizing their responses into a comprehensive history for the clinician's review. Medical practices have the flexibility to customize questions, follow-up inquiries, and note-taking formats; the interviews can encompass various aspects such as the main concern, symptoms, medical and family histories, medications, allergies, and social backgrounds. Additionally, Emily is capable of conducting interviews in multiple languages and can prompt patients to perform certain movements that may aid in capturing important visual data. Patients can easily access the service via a browser link without needing to download an application, and healthcare practices can initiate the service without requiring a connection to an EHR system. This innovative tool facilitates the collection of essential information before visits, although it is important to note that it does not serve the purpose of diagnosing or treating patients. This ensures that the pre-appointment process is streamlined, allowing clinicians to focus more on patient care during the actual visits.

Description

Solo™ leverages a cloud-based network to deliver a cohesive and scalable virtual care solution tailored for various use cases, care environments, and financial constraints. Empower your healthcare providers to deliver exceptional care anytime and anywhere by seamlessly linking individuals, healthcare systems, health information technology systems, devices, and third-party software into one unified platform. Designed to accommodate the specific preferences of every user, role, and clinical process, the user dashboard consolidates all necessary elements to oversee your entire virtual care practice or programs within a single interface. Our adaptable software modules allow clinicians to track the continuous journey of patient care, rather than focusing solely on individual episodes, all through a streamlined interface. By addressing gaps in workflows related to patient intake, scheduling, documentation, image access, and analytics, we enable the creation of a solution that aligns perfectly with your particular requirements, enhancing the overall efficiency of the care experience. In doing so, we provide a powerful tool that not only improves patient outcomes but also strengthens provider satisfaction and engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR Yes 
Healthie Yes 
Oracle Health EHR Yes 
Veradigm EHR Yes 
athenaClinicals Yes 
eClinicalWorks Yes 

Integrations

EpicCare EMR No 
Healthie No 
Oracle Health EHR No 
Veradigm EHR No 
athenaClinicals No 
eClinicalWorks No 

Pricing Details

Subscriptions are billed monthly or annually per physician. Enterprise solutions are available for larger teams and platforms.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FaceMed

Founded

2025

Country

United States

Website

facemed.ai

Vendor Details

Company Name

Teladoc Health

Founded

2002

Country

United States

Website

www.teladochealth.com/organizations/hospitals-health-systems/virtual-care-platform

Product Features

Product Features

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Alternatives

No Alternatives

Alternatives