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features
design
support

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Description

FaceMed.ai offers a web-based clinical intake solution tailored for healthcare providers. The platform features an AI assistant named Emily, who engages with patients through a video-like conversation prior to their appointments, systematically organizing their responses into a comprehensive history for the clinician's review. Medical practices have the flexibility to customize questions, follow-up inquiries, and note-taking formats; the interviews can encompass various aspects such as the main concern, symptoms, medical and family histories, medications, allergies, and social backgrounds. Additionally, Emily is capable of conducting interviews in multiple languages and can prompt patients to perform certain movements that may aid in capturing important visual data. Patients can easily access the service via a browser link without needing to download an application, and healthcare practices can initiate the service without requiring a connection to an EHR system. This innovative tool facilitates the collection of essential information before visits, although it is important to note that it does not serve the purpose of diagnosing or treating patients. This ensures that the pre-appointment process is streamlined, allowing clinicians to focus more on patient care during the actual visits.

Description

Create a seamless patient journey that synchronizes instantly with your practice management system, offering a unique solution that both reads and writes data in real-time. We prioritize our engineering efforts on developing optimal bidirectional integrations with EHR and practice management systems. This advancement allows you to launch and refine your product in mere weeks instead of taking years. Our engineers actively utilize our own API to construct a doctor-facing SaaS product, ensuring that users receive a thoroughly tested and scalable experience. With online patient scheduling, potential clients can view your availability instantly and book appointments on-demand from any location or device. NexHealth's scheduling software is designed to perfectly customize your calendar straight out of the box. Our dedicated team of product experts is committed to assisting in the integration of both your calendar of record and EHR system, regardless of the complexity of your scheduling needs, ensuring a smooth and efficient implementation process. By enhancing these elements, we aim to significantly improve the overall efficiency of your practice.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

EpicCare EMR Yes 
Healthie Yes 
Intermedia Unite No 
Ooma Office No 
Oracle Health EHR Yes 
Veradigm EHR Yes 
athenaClinicals Yes 
eClinicalWorks Yes 

Integrations

EpicCare EMR No 
Healthie No 
Intermedia Unite Yes 
Ooma Office Yes 
Oracle Health EHR No 
Veradigm EHR No 
athenaClinicals No 
eClinicalWorks No 

Pricing Details

Subscriptions are billed monthly or annually per physician. Enterprise solutions are available for larger teams and platforms.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FaceMed

Founded

2025

Country

United States

Website

facemed.ai

Vendor Details

Company Name

NexHealth

Founded

2015

Country

United States

Website

www.nexhealth.com

Product Features

Product Features

Claims Processing

Adjustor Management No 
Case Management No 
Claim Resolution Tracking No 
Co-Pay & Deductible Tracking No 
Compliance Management No 
Customer Management No 
Electronic Claims No 
Forms Management No 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

Dental

Appointment Management No 
Appointment Reminders No 
Claims Management No 
Clinical Charting No 
Imaging No 
Inventory Management No 
Patient Account Management No 
Patient Billing No 
Patient Records Management No 
Treatment Planning No 

Healthcare CRM

Audience Targeting Yes 
Campaign Management Yes 
Marketing Automation Yes 
Medical History Records No 
Patient Communications Yes 
Patient Management Yes 
Physician Management No 
Predictive Analytics Yes 

Medical Billing

Claims Processing No 
Claims Scrubbing No 
Code & Charge Entry No 
Compliance Tracking No 
Customizable Dashboard No 
Dunning Management No 
Invoice History No 
Patient Eligibility Checks No 
Practice Management No 
Quotes/Estimates No 
Remittance Advice No 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Alternatives

No Alternatives

Alternatives

DoctorConnect Reviews

DoctorConnect

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