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Average Ratings 10 Ratings

Total
ease
features
design
support

Description

We are far from just an ordinary call answering service; we understand that each business has distinct needs that require tailored solutions. Our process begins with a thorough comprehension of your specific requirements, which allows us to provide the most effective support. By honing in on your goals, we can strategically align our services to enhance your operations. Whether it's taking messages, directing calls to the appropriate individuals, or crafting personalized scripts that seamlessly integrate with your team, we strive to offer comprehensive assistance. Additionally, we manage diary schedules and appointment bookings to further streamline your workflow. Our user-friendly app gives you instant access to your messages whenever you need them, ensuring you stay connected. Recognizing that busy employees may not always answer the phone as desired, we provide professional PAs who handle calls with a polished demeanor, elevating the overall customer experience. Ultimately, we are dedicated to being an invaluable extension of your team, ready to adapt as your business evolves.

Description

Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Appointy
Apptoto
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
HubSpot CRM
HubSpot Customer Platform
LawPay
Lawmatics
Lead Docket
OnceHub
PracticePanther Law Practice Software
Setmore
Slack
Square Appointments
Wealthbox
Zapier

Integrations

Appointy
Apptoto
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
HubSpot CRM
HubSpot Customer Platform
LawPay
Lawmatics
Lead Docket
OnceHub
PracticePanther Law Practice Software
Setmore
Slack
Square Appointments
Wealthbox
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$140/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Face For Business

Country

United Kingdom

Website

ffb.co.uk

Vendor Details

Company Name

Smith.ai

Founded

2015

Country

United States

Website

www.smith.ai

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

ChatGPT Reviews

ChatGPT

OpenAI