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Description
Fully AI allows businesses to deliver a seamless AI-powered customer journey that covers all touchpoints, from initial engagement to post-sales support. The platform integrates seamlessly into existing systems, and offers multi-channel customer support to ensure businesses reach customers wherever they may be, whether it is through web, mobile or social media interactions. Businesses can create AI-powered customer journeys using its customizable, no-code solutions without needing technical expertise. They can use pre-verified templates and adaptable use cases.
FULLY AI envisions an automated future where AI agents handle complex tasks autonomously, improving efficiency and increasing customer engagement. This will enable businesses to deliver impactful human-AI interactions with ease. Fully AI focuses on sectors that have complex products and require high-touch services. This allows them to empower businesses through scalable AI.
Description
Sprinklr is a Unified-CXM platform that enables enterprises to manage every customer interaction from a single AI-powered system. It combines marketing, social media management, customer service, and consumer insights into one cohesive platform. Sprinklr uses advanced AI to analyze unstructured data from millions of conversations to uncover actionable insights. Its AI copilots and intelligent agents help automate workflows and enhance team efficiency. Marketing teams can run compliant global campaigns while maintaining brand consistency across channels. Customer service teams benefit from omnichannel support tools and real-time context for every interaction. Sprinklr enables human-AI collaboration to deliver more empathetic and personalized experiences. The platform integrates seamlessly with existing enterprise technology stacks. Built for scale, it supports global teams with high customization and governance. Sprinklr helps organizations transform customer experience into a competitive advantage.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Adobe Acrobat
No
Adobe Customer Journey Analytics
No
Amazon
No
Bedrock
No
Contentful
No
Dynamics 365 Commerce
No
GIPHY
No
Intercom
No
Jira
No
Kochava
No
Integrations
Adobe Acrobat
Yes
Adobe Customer Journey Analytics
Yes
Amazon
Yes
Bedrock
Yes
Contentful
Yes
Dynamics 365 Commerce
Yes
GIPHY
Yes
Intercom
Yes
Jira
Yes
Kochava
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Custom, Quote-based Pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FULLY AI
Founded
2023
Country
Germany
Website
www.gofully.ai
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com
Product Features
Product Features
Audience Intelligence
AI / Machine Learning
Yes
Audience Segmentation
Yes
Competitive Intelligence
Yes
Content Tracking
Yes
Data Visualization
Yes
Data-Driven Insights
Yes
Filters / Search
Yes
Image Recognition
Yes
Sentiment Analysis
Yes
Social Listening
Yes
Social Media Analytics
Yes
Trend Tracking
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Social Media Advertising
Ad Buying
No
Ad Creation
Yes
Bulk Advertising
Yes
Campaign Management
Yes
Collaboration Tools
Yes
Comment / Reply Moderation
Yes
Digital Asset Management
Yes
Reporting / Analytics
Yes
Retargeting
Yes
Roles / Permissions
Yes
Social Media Analytics Tools
Campaign Analytics
Yes
Competitor Monitoring
Yes
Customizable Reports
Yes
Engagement Tracking
Yes
Influencer Tracking
Yes
Multi-Channel Data Collection
Yes
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
No
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
Yes
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes
