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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Legendary Brands use the #1 market research platform. The only market research platform that combines all the industry's best tools to bring the voice and opinions of consumers to life. Validated results delivered in hours, not days with real-time customer engagement across all devices. Participants can reach them at home, in the store, or anywhere else. Unlock your curiosity. Fuel Cycle's Market Research Cloud™, which includes system 1 insights and automated conjoint analysis, has every research method you need to answer any question. All your insights are here. Fuel Cycle is the only market research platform that integrates with industry-leading enterprise software.

Description

Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Sign
COZYROC SSIS+ Suite
ConneXio
Daisee
DataFisher
DigitAll
Google Workspace
Konnectify
LeadPost
LinkedFusion
Microsoft 365
My Country Mobile
MyRepChat
Mystrika
Orderwerks
PhoneBurner
RevenueHero
SalesGPT
Zapier
Zoho SalesIQ

Integrations

Adobe Acrobat Sign
COZYROC SSIS+ Suite
ConneXio
Daisee
DataFisher
DigitAll
Google Workspace
Konnectify
LeadPost
LinkedFusion
Microsoft 365
My Country Mobile
MyRepChat
Mystrika
Orderwerks
PhoneBurner
RevenueHero
SalesGPT
Zapier
Zoho SalesIQ

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$60.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fuel Cycle

Founded

2005

Country

United States

Website

fuelcycle.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/crm/crmplus

Product Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Product Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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