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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Completely adaptable within a few hours to accommodate fresh and creative plans and offerings. Make alterations without needing assistance from vendors. Operate with marketing agility to launch new promotions, marketing strategies, or services in a matter of hours or days rather than taking months. Experience multi-faceted convergence encompassing payment, network, and service. Benefit from real-time billing and charging that adeptly manages prepaid, postpaid, and hybrid accounts. Access a comprehensive range of services including voice, video, and data across various network technologies such as wireline, wireless, and IP. Utilize a unified charging engine, product catalog, and customer management system. This versatile tool enhances efficiency and accelerates the rollout of new products. Enjoy a significant decrease in both operational and capital expenditures while effectively managing complex and distinct B2B, B2C, and B2B2C relationships. This approach leads to a noticeable and meaningful boost in subscriber satisfaction and retention, ultimately fostering long-term loyalty. The streamlined processes set the foundation for sustainable growth in a competitive market.

Description

Selcomm is an all-encompassing and highly adaptable billing solution tailored for communication service providers, delivering sophisticated capabilities across various sales channels, subscription management, intricate rating systems, tariffing, discounting, bundled services, billing presentations, accounts receivable management, cost tracking, and automated payment processing. The system's user-friendly portals facilitate the swift configuration of new rate plans, while its customer self-service tools empower subscribers with the ability to manage their accounts, submit support tickets, review billing history, download invoices, monitor usage, and manage services seamlessly. Furthermore, it encompasses complete network and provisioning management, adeptly managing processes such as onboarding, configuration, mediation, reconciliation, and reporting, supported by a multitude of integrations with third-party applications. In addition, its sales and order management functionalities include dealer and retail portals, customizable workflow automation rules, credit verification, activation processes, and superior customer service features, which collectively enable the rapid introduction of innovative products into the market. Overall, Selcomm stands out as a robust platform that can evolve alongside the dynamic needs of service providers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Formula Telecom Solutions

Founded

1997

Country

United States

Website

www.fts-soft.com/solutions/telecom-billing/

Vendor Details

Company Name

Selcomm

Founded

2016

Country

Australia

Website

telcobilling.selcomm.net

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

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